Product Manager – Facilities Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of product strategy, roadmap, and business outcomes related to facilities and operational workflows.

• Collaborate directly with schools and districts to identify challenges in scheduling, maintenance, resources, and processes.

• Lead initiatives for customer discovery, competitive analysis, and market validation.

• Convert operational requirements into distinct product priorities and innovative solutions.

• Work in partnership with Engineering, Design, Sales, Marketing, and Customer Success teams to achieve results.

• Create business cases and recommendations to inform investment decisions.

• Assess adoption rates, customer satisfaction, retention, efficiency, and revenue impact.

• Leverage AI to enhance research, analysis, planning, prioritization, and decision-making processes.

• Utilize AI in product discovery, customer insights, prototyping, and execution.

• Identify opportunities where AI can deliver measurable value to customers and the business.

• Assess emerging AI capabilities in relation to customer challenges and business opportunities.

• Implement AI to optimize scheduling, resource utilization, maintenance workflows, process automation, and operational decision-making.

⛳️ Requirements

• Minimum of 5 years of Product Management experience within a SaaS environment.

• Proven experience in owning product strategy and achieving measurable customer and business results.

• Strong skills in customer discovery, strategic thinking, prioritization, and product judgment.

• Exceptional communication and stakeholder management abilities.

• Capability to influence cross-functional teams and drive alignment without direct authority.

• Access to a cellphone or personal device for receiving MFA (multi-factor authentication) texts or calls.

• Reliable internet connection suitable for the role, with at least 10Mbps download speed.

• Preferred: background in facilities management, facility scheduling, maintenance management, work order systems, CMMS platforms, or operational software.

• Preferred: experience working with K-12 schools, districts, higher education institutions, municipalities, or public-sector organizations.

• Preferred: familiarity with Brightly, SchoolDude, FMX, Facilitron, or similar platforms.

• Preferred: experience in modernizing established software products or launching new SaaS solutions.

• Preferred: background in athletics, sports technology, athletic administration, education technology, or related markets.

🏝️ Benefits

• Fully remote work arrangement.

• Opportunity to modernize essential workflows utilized by schools and districts.

• Chance to shape the future of AI in facilities and operational software.

• Opportunity to take charge of product strategy and drive growth.

• Ability to develop products that have a meaningful impact.