Product Manager – Catering

This is a fully remote position, open to applicants in Colorado, +8 more locations.

📋 Description

• Take ownership of the catering business, including usage and ARR growth, roadmap development, pricing and packaging contributions, and establishing the value proposition.

• Create catering ordering experiences tailored for guests and business clients, featuring scheduled orders, catering menus and packages, headcount-based ordering, lead times, quotes, and one-click reordering.

• Provide operators with catering order management tools, as well as controls for capacity and throughput, preparation and fulfillment views, and direct integration with PAR POS.

• Develop financial experiences with PAR Payments, which include invoicing, house accounts, deposits, tax-exempt orders, and B2B payment methods.

• Address large-order fulfillment challenges across pickup, brand-operated delivery, and third-party delivery services.

• Integrate catering with PAR Punchh loyalty and guest data systems.

• Facilitate self-service setup, brand onboarding, and reporting functionalities for catering operations.

• Manage catering orders from platforms such as ezCater, DoorDash for Business, Uber Eats, as well as orders via phone and email in-house.

• Oversee catering-related issues from start to finish, from user and business problem identification to shipping solutions.

• Collaborate with catering managers, franchisees, kitchen teams, office administrators, and utilize data from PAR Ordering and PAR POS.

• Challenge requests and assumptions to ensure the right problems are addressed.

• Design elegant and intuitive product experiences.

• Leverage AI and agentic tools to create working prototypes and products.

• Work with APIs, business logic, and data across PAR Ordering, PAR POS, PAR Payments, and PAR Punchh.

• Present working products to brands and guests at early stages.

• Test realistic catering scenarios and identify edge cases prior to launch.

• Deliver products swiftly, learn from real-world usage, and continuously enhance offerings.

• Conduct experiments and measure the impact on catering usage and ARR.

• Collaborate with Sales, Solutions Engineering, Customer Success, engineers, and designers.

• Enhance PAR’s building practices as builder tools advance.

• Apply judgment, verification, security, privacy, and compliance when employing AI-assisted and agentic tools.

⛳️ Requirements

• Over 5 years of experience in building digital products in product management, product design, or a hands-on hybrid product role.

• Proven experience in taking at least one product from inception to actual customers and revenue generation.

• A portfolio showcasing flows and high-fidelity user interfaces that you have designed personally.

• A link to your most impactful live product or portfolio project is required with your application.

• Strong product sense with the ability to consider both product and business perspectives holistically.

• Excellent user experience instincts with a high standard for creating intuitive and enjoyable products.

• Demonstrated history of converting ambiguous problems into actionable solutions.

• Comfortable building with AI-assisted or agentic tools, reading code, and collaborating with engineers, or a willingness to quickly develop these capabilities.

• Eagerness to work beyond traditional discipline boundaries and rapidly learn unfamiliar technical or business domains.

• Curiosity about users with a desire to understand their behaviors.

• Comfortable defining success metrics, implementing them, and using the results to inform and justify decisions.

• A strong inclination towards shipping, testing, learning, and iterating.

• Direct experience with catering, off-premise, B2B ordering, corporate meal programs, or restaurant operations.

• Background in a restaurant technology, marketplace, or ordering company.

• Experience in startup environments as an early employee or founder.

• Background in contributing to production code or utilizing modern AI coding tools.

• Experience with experimentation, A/B testing, analytics, or product-led growth strategies.

• Experience in developing software for operationally complex businesses.

• Familiarity with POS integrations, invoicing, house accounts, B2B payment methods, and enterprise multi-unit brands.

• Evidence of independently acquiring skills outside a formal discipline.

• Legally authorized to work in the U.S. or Canada.

🏝️ Benefits

• Option to work in a hybrid model from a PAR office.

• Additional compensation may include bonuses, commissions, and/or equity, as applicable.

• Commitment to equal employment opportunities and provision of reasonable accommodations.