Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main point of contact with 3-4 NGO partners simultaneously.

• Establish trust, outline collaborations, and uncover partner challenges through systematic discovery.

• Convert partner requirements into product roadmaps and provide technical guidance on product, data, evaluation, and experimentation.

• Document insights gained from partner engagements and recognize trends across organizations.

• Assist in disseminating lessons learned as shared resources for the sector.

• Create prototypes of dashboards, product analytics, mockups, feature designs, and AI assessments.

• Write ad-hoc SQL queries and basic Python scripts to reveal trends.

• Conduct randomized experiments/A-B tests and carry out user research.

• Define and lead product roadmaps for TAF tools.

• Simplify complex partner workflows into clear engineering requirements.

• Manage agile sprints in collaboration with TAF's engineering team.

• Oversee the process from identifying partner needs to delivering products and gathering feedback.

• Collaborate with engineers to launch essential features while integrating partner feedback.

• Mentor partner organization staff and assist in enhancing their technical and leadership capabilities.

• Support partner organizations in recruiting for critical positions.

• Guide and mentor Lighthouse Fellows.

• Contribute to TAF's internal playbook and organizational knowledge.

⛳️ Requirements

• Over 5 years of experience in product management, solutions engineering, or tech consulting, including direct client interaction.

• Experience in forward-deployed product management, solutions engineering, or consulting, involving discovery calls, workshops, and on-site engagements with clients or users.

• Proven experience collaborating closely with engineers to deliver AI/LLM product features, data pipelines or warehouses, and production APIs.

• Capability to prototype solutions prior to engineering development.

• Proficiency in writing SQL, navigating a codebase, and prototyping dashboards and product analytics.

• Experience employing user research, ad-hoc product analytics, and randomized experiments (A/B tests) to articulate problem statements and assess effectiveness.

• Skill in designing studies, interpreting results, and presenting findings to non-technical program directors.

• Familiarity with agile methodologies, including sprints, backlog grooming, estimation, and retrospectives.

• Proven ability to balance the needs of diverse stakeholders, including engineers, behavioral scientists, and NGO program teams, without formal authority.

• A keen interest in global development and a drive to engage closely with the issues at hand.

• Must reside in Sub-Saharan Africa or South Asia, within a time zone that overlaps with partner organizations and TAF's team.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and training.

• Engaging work environment focused on collaboration and innovation.

• Flexibility in work arrangements.