Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary product liaison for host-organization leadership and program teams on a daily basis.

• Establish trust through consistent in-person and remote interactions.

• Perform structured discovery by interviewing staff and service users, as well as shadowing field operations.

• Identify the core issue rather than just the surface problem.

• Transform findings into a prioritized roadmap along with clear engineering specifications.

• Create prototypes for dashboards, product analytics, mockups, randomized experiments, feature designs, and other prototypes.

• Design and execute small experiments, including A/B tests and pilots, and assist partners in interpreting the results.

• Manage lightweight agile cycles with engineers, encompassing backlog management, sprint planning, and retrospectives.

• Mentor partner staff on product practices.

• Share insights with TAF for distribution to other partners and the broader sector.

• In the final quarter, outline a potential permanent role with TAF and the most likely host organization.

• Collaborate with two partner nonprofits over a 12-month period, either sequentially or concurrently based on partner needs.

• Work alongside TAF engineers who develop and deploy production code.

• Gradually assume greater responsibilities in discovery, prioritization, and partner relationship management.

⛳️ Requirements

• 2–5 years of experience in product management, solutions engineering, consulting, or a related client-facing technical role.

• Direct experience engaging with customers, such as in roles like forward deployed PM, solutions engineer, or customer support.

• Proven ability to make data-driven decisions through user research, ad-hoc product analytics, randomized experiments, and A/B tests.

• Proficiency in reading and writing SQL.

• Capability to prototype a basic dashboard or analysis.

• Familiarity with agile methodologies.

• Ability to articulate trade-offs to both engineers and non-technical program directors.

• Strong written and verbal communication skills.

• Capacity to work independently while remaining engaged with a distributed team.

• Interest in global development issues.

• Willingness to commit to one organization at the end of the year.

• Reside in Sub-Saharan Africa or South Asia, in a timezone that aligns with host organizations.

• Practical experience with AI or LLM tools or products, including prompt design, model output evaluation, or collaborating with engineers on AI feature development.

🏝️ Benefits

• Fully remote and flexible work arrangements.

• Opportunities for periodic travel to partner sites.

• Team gatherings to foster collaboration.

• A structured 12-month fellowship with guidance from a senior mentor at TAF.

• Real responsibilities with a safety net and support from senior TAF members.

• A potential pathway to a permanent position with a partner organization (not guaranteed).

• Experience within multiple partner organizations before making a commitment.