Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap, requirements, and delivery for a designated STARLIMS product area or market segment.

• Maintain the roadmap and suggest priorities based on customer insights, usage analytics, and competitive landscape.

• Develop requirements, user stories, and acceptance criteria; manage and prioritize the backlog effectively.

• Collaborate with Agile engineering teams throughout sprints and releases, making scope trade-offs, managing commitments, and providing weekly status and risk reports.

• Prepare for and engage in PI Planning sessions.

• Conduct customer discussions and feedback sessions while monitoring competitors.

• Coordinate release content, documentation, and launch materials with QA, Quality, Support, Services, Marketing, and Sales teams.

• Assist in product demonstrations and promote customer adoption.

• Establish success metrics, evaluate adoption, usage, and customer satisfaction, and act on the results.

• Contribute to planning inputs for annual and long-term strategies.

• Keep cross-functional teams updated on the roadmap, release content, and known issues.

• Manage beta and pilot programs, integrating feedback before the general release.

• Adhere to quality and release processes while accounting for FDA, ISO, and GxP requirements.

• Define and track product funnels and conduct a weekly funnel, feedback/demo, and backlog loop.

• Utilize AI tools to draft specifications, prototype, and streamline product development lifecycle tasks.

⛳️ Requirements

• Bachelor's Degree in Business, Life Sciences, Engineering, or a related field, or an equivalent combination of education and work experience.

• At least 2 years of experience in software product management or product ownership.

• Experience with at least one complete release cycle from requirements to launch.

• Familiarity with Agile delivery and backlog management methodologies.

• Proficiency in writing requirements, user stories, and acceptance criteria.

• Experience in participating in PI Planning within a scaled Agile framework.

• Background in SaaS and preferably legacy software systems.

• Ability to leverage customer feedback and usage data to prioritize tasks and establish success metrics.

• Skill in influencing cross-functional teams without formal authority.

• Excellent written and verbal communication skills, including the ability to present to customers and internal stakeholders.

• Comfort with using AI tools to draft specifications, synthesize feedback, and automate routine product tasks.

• Product management or product ownership certification is an advantage.

• Experience with LIMS or other software in highly regulated industries is a plus.

🏝️ Benefits

• Equal Opportunity Employer statement and consideration without regard to protected characteristics.