Product Manager

This is a fully remote position, open to applicants in Colorado, +10 more states.

📋 Description

• Take ownership of designated product initiatives from inception to launch, encompassing discovery, requirements gathering, acceptance criteria, refinement, development coordination, validation, documentation, and preparation for release.

• Convert customer and market demands into precise product requirements.

• Collaborate with customers and Customer Success to gain insights into workflows, business challenges, product feedback, and emerging needs.

• Act as the primary Product liaison for Engineering and Data Science teams on a daily basis.

• Engage in refinement and development discussions, clarify requirements, resolve inquiries, and escalate strategic trade-offs as necessary.

• Acquire a deep understanding of Siftwell’s healthcare data, analytics, and product capabilities.

• Conduct independent investigations into customer data and product inquiries prior to escalating to Engineering or Data Science.

• Review and verify completed product work against established requirements and customer expectations.

• Identify potential issues and assist in assessing readiness for release.

• Keep product work organized and actionable within Jira.

• Oversee product documentation and release communications, including requirements, decisions, dependencies, release notes, and status updates.

• Contribute to roadmap planning and product discovery by identifying recurring customer needs, product deficiencies, and potential opportunities.

• Primarily operate during U.S. Eastern Time business hours.

• Participate in occasional travel for client engagement and team collaboration.

• Ensure compliance with security standards for functional-area assets and sponsored third parties.

⛳️ Requirements

• Bachelor's degree with a minimum of 4 years of practical experience in Product Management, or equivalent experience as a Healthcare Business Analyst, Payer Operations Specialist, or Technical Implementation Lead combined with SaaS Product experience.

• Significant experience within the payer healthcare ecosystem, possessing a robust understanding of health plan operations, programs, workflows, and data.

• Experience in product management within a SaaS or technology-enabled environment.

• Proven track record of managing product initiatives and translating customer and business needs into clear requirements for technical teams.

• Experience collaborating directly with Engineering and/or Data Science teams through refinement, development, testing, and release processes.

• Familiarity with payer healthcare data and standard transaction formats, including 837 medical claims, 835 remittance data, 834 eligibility/enrollment files, pharmacy claims, clinical data, quality data, and member-level data.

• Ability to comprehend data limitations, investigate anomalies, and determine when technical escalation is warranted.

• Proficient in using Jira or similar product development tools.

• Experience working within an Agile development framework.

• Demonstrated capability to manage multiple priorities, make informed product decisions, and drive progress in a dynamic environment.

• Experience with Medicaid, Medicare Advantage, Stars, HEDIS, HOS, quality, population health, or care management is preferred.

• Practical experience with healthcare analytics, population health, and value-based care is preferred.

• All new hires are required to undergo a one-time drug screening in accordance with Siftwell’s PHI compliance policies.

• Must possess legal authorization to work in the United States.

• Must comply with Company Security and Privacy Policies and associated security standards.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Short-term disability coverage.

• 401(k) retirement plan with company matching.

• Unlimited paid time off.

• Opportunities for ongoing professional development and learning.

• Meaningful equity.

• Competitive pay.

• Benefits may vary based on location and employment status.