Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the strategy, roadmap, and priorities for a designated product or product segment.

• Cultivate a comprehensive understanding of customer needs, user behavior, business requirements, and market dynamics.

• Convert customer challenges and business prospects into well-defined product specifications and objectives.

• Collaborate with Engineering and UX teams throughout the phases of discovery, development, testing, launch, and iteration.

• Rank features and initiatives based on customer value, business significance, technical factors, effort, and associated risks.

• Collect and consolidate feedback from customers, Sales, Customer Success, Support, and various stakeholders.

• Utilize product analytics, customer insights, and market data to assess performance and inform strategic decisions.

• Establish success metrics and track product adoption, usage, customer experience, and business impact.

• Collaborate with go-to-market teams for product launches, positioning, enablement, and user adoption.

• Articulate roadmap priorities, product decisions, progress updates, and trade-offs to stakeholders.

• Recognize opportunities to harness AI, automation, and emerging technologies.

• Employ AI-driven tools to enhance product discovery, research, requirement development, analysis, and daily product management tasks.

• Commit to ongoing learning, testing assumptions, and recalibrating priorities based on outcomes.

⛳️ Requirements

• A Bachelor’s degree in Business, Technology, Computer Science, Engineering, Marketing, or a related area, or equivalent experience.

• 3–5+ years of experience in product management, product ownership, business analysis, or a related tech role; direct product management experience is preferred.

• Proven experience with software or technology products across various stages of the product lifecycle.

• Familiarity with Agile product development methodologies and the Software Development Life Cycle (SDLC).

• Experience in creating product requirements, user stories, roadmaps, and prioritization strategies.

• Strong analytical and problem-solving abilities.

• Capability to grasp technical concepts and work efficiently with Engineering teams.

• Excellent communication skills for engaging with technical, customer, and business audiences.

• Experience in collaborating with Engineering, UX, Sales, Marketing, Customer Success, Support, or similar departments.

• Comfort in navigating ambiguity, juggling competing priorities, and making informed trade-offs.

• A customer-centric mindset with a curiosity about product usage and customer challenges.

• Proficiency with Jira, Azure DevOps, Confluence, Figma, Miro, or comparable platforms.

• Familiarity with AI-driven tools like Microsoft Copilot, ChatGPT, Claude, or similar technologies.

• Preferred: experience in SaaS, cloud-based, enterprise software, payments, retail technology, data, or platform products.

• Preferred: experience in conducting customer discovery, competitive analysis, or market research.

• Preferred: experience leveraging product analytics to measure adoption and guide roadmap decisions.

• Preferred: exposure to APIs, integrations, data platforms, or other technical product concepts.

• Preferred: experience in participating in product launches and go-to-market initiatives.

🏝️ Benefits

• Competitive salary.

• Market-competitive benefits.

• Quarterly perks program.

• Generous time off [time away].

• Flexible hybrid working arrangements where applicable.

• Opportunities for continuous learning.

• Professional certification support.

• Leadership development initiatives.

• A supportive, diverse, and inclusive work environment.