Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement product strategies aimed at enhancing provider recruitment, onboarding, retention, and engagement.

• Evaluate provider supply, demand, market coverage, geographical distribution, referral patterns, and specialty composition to uncover network opportunities and deficiencies.

• Collaborate with provider recruitment and network operations teams to create data-informed expansion strategies.

• Develop metrics and reporting systems to assess network health, provider participation, provider quality, and market coverage.

• Act as the representative voice of the provider throughout digital products, workflows, and operational processes.

• Identify friction points in the provider lifecycle and prioritize enhancements that alleviate provider effort and reduce administrative burdens.

• Collect and analyze provider feedback through surveys, interviews, operational metrics, and engagement activities.

• Craft provider-facing experiences that enhance satisfaction, retention, and adoption.

• Manage product roadmaps that support provider management, credentialing, contracting, recruitment, provider data management, and network performance.

• Convert business opportunities into product specifications and executable delivery plans.

• Partner with engineering and delivery teams to define capabilities that enhance provider operations and network scalability.

• Weigh business objectives, operational priorities, technology limitations, and provider needs when establishing priorities.

• Set KPIs and success metrics for provider-centric initiatives.

• Utilize provider demographic, geographic, performance, utilization, and referral data for strategic decision-making.

• Assess network performance using claims, referral, scheduling, reimbursement, and operational datasets.

• Create quantitative business cases with measurable results.

• Collaborate with data teams to enhance the quality, governance, and reporting of provider master data.

• Employ predictive and analytical models to pinpoint recruitment opportunities, network risks, and capacity limitations.

• Partner with Network Solutions, Clinical Operations, Contracting, Technology, Product Management, and Finance teams.

• Present provider strategy, performance, and recommendations to executive leadership.

• Lead alignment among stakeholders and foster consensus around provider-focused investments and priorities.

⛳️ Requirements

• Bachelor's degree in Business, Healthcare Administration, Economics, Analytics, Information Systems, Data Science, or a related field.

• Over 5 years of experience in Product Management, Provider Network Management, Network Strategy, Healthcare Analytics, or similar healthcare operations.

• Experience with provider networks, healthcare operations, managed care, workers' compensation, payer organizations, healthcare services, or healthcare technology platforms.

• Strong analytical abilities, with a background in interpreting large datasets and converting findings into business recommendations.

• Experience with provider demographics, geographical analysis, provider performance metrics, and network optimization strategies.

• Proven experience in developing business cases and prioritizing investments based on quantitative analysis.

• Preferred: experience with workers' compensation, physical therapy networks, imaging networks, DME suppliers, physician networks, or ancillary healthcare provider management.

• Preferred: experience in provider credentialing, contracting, recruitment, and onboarding processes.

• Preferred: familiarity with provider master data management and provider directory platforms.

• Preferred: experience using Power BI, Tableau, SQL, Palantir Foundry, or similar analytical tools.

• Preferred: knowledge of provider access, adequacy, capacity planning, and network optimization methodologies.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health insurance plans including medical, dental, and vision coverage.

• Generous paid time off and holiday leave.

• Opportunities for professional development and continued education.

• Flexible work schedules and remote work options.