Product Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of feature discovery, planning, delivery, launch, adoption, and ongoing enhancement of designated product capabilities and features.

• Manage the feature-level roadmap in alignment with the capability roadmaps owned by the Product Domain Lead.

• Influence the strategic direction of the product domain through insights and recommendations.

• Drive discovery initiatives by collaborating with subject matter experts, Customer Service, Sales, and business partners.

• Convert feedback and research into clear problem statements, assumptions, and validation requirements.

• Collaborate with engineering, architecture, UX/design, analysts, and Product Owners to validate proposed solutions.

• Define features and acceptance criteria while addressing delivery trade-offs.

• Establish success measures prior to development and create baselines as data becomes accessible.

• Utilize post-launch adoption data and outcomes to inform improvements.

• Prioritize features based on needs, strategic goals, regulatory responsibilities, risks, dependencies, and available capacity.

• Liaise with Legal, Compliance, Risk, Security, Operations, and Marketing to address business, security, and compliance requirements.

• Coordinate and manage work with vendors and business partners regarding solution needs, integrations, delivery expectations, and operational readiness.

• Foster alignment on product direction through effective problem framing and evidence-based recommendations.

• Communicate roadmap priorities, risks, decisions, trade-offs, and outcomes to both business and technical stakeholders.

⛳️ Requirements

• Bachelor’s degree.

• Over 5 years of relevant product management experience.

• Experience in the retirement services and recordkeeping domain is preferred.

• Strong knowledge of the software product lifecycle and agile delivery; SAFe experience is preferred.

• Proven track record with discovery, feature roadmaps, requirements, solution validation, launch, and iteration.

• Capability to translate customer and business needs into coherent problem statements and features.

• Skill in building evidence-based prioritization recommendations and defining success measures.

• Excellent interpersonal, motivational, influencing, and relationship-building capabilities.

• Outstanding written and verbal communication skills.

• Proficiency in presenting to diverse audiences with varying backgrounds and expertise.

• Capacity to lead product initiatives across engineering, design, Product Owners, and business partners.

• Ability to influence decisions and resolve trade-offs without direct reporting authority.

• Strategic mindset and capacity to adapt plans based on competing product needs, dependencies, and uncertainties.

• Competence to work effectively under pressure to meet critical deadlines.

🏝️ Benefits

• Incentive programs and compensation linked to both business and individual performance.

• Health insurance.

• Dental insurance.

• Mental health benefits.

• Vision insurance.

• Short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Adoption and surrogacy benefits.

• Wellness benefits.

• Employee and family assistance plans.

• Retirement savings plans, including pension and 401(k) savings plans.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Up to 11 paid holidays.

• 3 personal days.

• 150 hours of vacation annually.

• 40 hours of sick time each year (or more if mandated by law).

• Statutory leaves of absence.

• Flexible work environment.

• Support for learning and career growth.

• Reasonable accommodations during the application process.