Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the product roadmap for our clinical and business applications portfolio, ensuring a balance between strategic priorities and operational needs.

• Lead product discovery efforts with clinical, business, and end users to pinpoint workflow challenges and articulate problem statements.

• Develop product requirements, user stories, and acceptance criteria.

• Collaborate with technical and vendor delivery teams, including Epic/OCHIN, Salesforce, TalkDesk, and others, to outline scope, sequence tasks, and mitigate delivery risks.

• Manage the product backlog by balancing new features, enhancements, and addressing technical debt.

• Establish success metrics and KPIs, monitor adoption and outcomes post-launch, and use data to inform iterations of the roadmap.

• Ensure alignment of product direction with business strategy across PACE Center Leadership, the Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.

• Promote the adoption of new implementations through documentation, demonstrations, training-gap resolution, and change management.

• Coordinate with multiple vendors and escalate issues related to scope, documentation, and delivery timelines.

• Facilitate stakeholder and steering committee meetings, representing the product to senior leadership.

• Work independently with a sense of ownership to identify challenges, assess options, make recommendations, and drive resolutions.

⛳️ Requirements

• Minimum of 3 years of experience as a Product Manager or Product Owner, preferably in healthcare, health tech, or another complex, highly regulated operational environment.

• Proven ability to conduct product discovery, articulate clear requirements and user stories, and prioritize a backlog using an established framework.

• Capability to utilize success metrics and relevant data to make and justify prioritization choices.

• Exceptional communication and meeting facilitation skills across departments, including interactions with senior leadership and front-line staff.

• Strong documentation abilities, particularly for product requirement documents, roadmap artifacts, and materials suitable for presentations to boards.

• Proficiency in MS Office suite, backlog/roadmap tools, and visualization applications.

• Alignment with the mission and values of Habitat Health.

• For roles involving participant care settings: proof of vaccination or a signed declination form for COVID-19 and influenza, along with adherence to applicable masking, PPE, infection-control, and vaccination protocols.

• Authorization to work in the United States is confirmed through E-Verify.

• Preferred: Experience with Salesforce, TalkDesk, and/or Epic.

• Preferred: Formal training or certification in product management, such as CSPO or Pragmatic Institute.

• Preferred: Experience with Agile methodology and SCRUM teams.

• Preferred: Familiarity with healthcare interoperability standards such as FHIR or EHR data models.

• Preferred: Experience with PACE.

🏝️ Benefits

• Target annual bonus of 10% of base salary.

• Potential for additional incentive compensation.

• Medical, dental, and vision insurance.

• Paid parental leave.

• Short- and long-term disability coverage.

• Life insurance.

• Flexible spending accounts.

• 401(k) savings plan with company match.

• Paid time off.

• Company-paid holidays.

• Remote work options.

• Reasonable accommodations for disabilities and sincerely held religious beliefs, practices, or observances.

• Vaccination and infection control policies, including necessary PPE and masking requirements.