Product Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee and assess Microsoft 365 services, which include Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft 365 Groups, Intune, Power Platform, and Microsoft 365 Copilot.

• Analyze Microsoft roadmap updates, Message Center notifications, feature launches, service modifications, and retirements to evaluate their impact on the organization and suggest suitable actions.

• Examine product usage data, adoption metrics, user feedback, support requests, and operational statistics to uncover opportunities for enhancing user experience and platform efficiency.

• Collect and document business requirements, translating stakeholder needs into suggestions for collaboration, communication, automation, records management, and productivity enhancements.

• Assist with release preparation, change management, pilot initiatives, proof-of-concept projects, user acceptance testing, and feature validation in partnership with Government personnel and technical teams.

• Create training materials, job aids, user manuals, presentations, and communications; lead demonstrations, workshops, and stakeholder briefings to facilitate successful adoption.

• Design and maintain approved scripts, automation solutions, dashboards, and reports using PowerShell, Microsoft Graph, Power Platform, Power BI, reporting APIs, or other authorized technologies.

• Monitor Microsoft 365 assets for governance issues, orphaned or inactive resources, compliance gaps, and lifecycle management challenges.

• Develop automated techniques for inventory collection, compliance verification, configuration analysis, governance monitoring, and operational reporting.

• Collaborate with administrators, cybersecurity teams, compliance personnel, trainers, and business stakeholders to uphold established security, governance, and operational standards.

• Facilitate readiness and adoption initiatives for Microsoft 365 Copilot and emerging capabilities, including evaluating governance considerations, user feedback, and training requirements.

• Provide analysis, recommendations, reporting, and implementation assistance to Government personnel while maintaining Government decision-making authority.

⛳️ Requirements

• Must possess an Active Secret Clearance.

• Requires a Bachelor's degree along with a minimum of five (5) years of experience in supporting enterprise Microsoft 365 services, or an equivalent background.

• Proven experience with Microsoft Teams, SharePoint Online, Exchange Online, OneDrive, Microsoft 365 Groups, Intune, Exchange, and related services.

• Experience in monitoring technology roadmaps, feature launches, service modifications, and product adoption efforts.

• Proven ability to gather and document business requirements, translating user needs into technological recommendations.

• Experience in supporting Microsoft 365 adoption, training, communications, or organizational change management strategies.

• Background in developing reports, dashboards, automation solutions, governance assessments, or operational analytics.

• Proficiency in using PowerShell, Microsoft Graph, Power Platform, Power BI, or similar technologies for Microsoft 365 administration, reporting, or governance.

• Experience in supporting Microsoft 365 governance, compliance, lifecycle management, or operational enhancement projects.

• Strong analytical, communication, presentation, and stakeholder engagement abilities.

• Capability to convey complex technical concepts to both technical and non-technical audiences.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.