Product Manager, Applied AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and shape the product direction and priorities for applied AI experiences, informed by professional workflows, customer research, product insights, emerging AI capabilities, and business objectives.

• Oversee AI-driven product experiences from the stages of discovery and prototyping through to launch, measurement, and ongoing enhancement.

• Design and create experiences across conversational interfaces, intelligent agents, workflow logic, tools, and integrations.

• Develop working prototypes and, when suitable, contribute directly to product implementation.

• Create reusable AI capabilities that can be tailored to various business contexts, preferences, permissions, and workflows.

• Collaborate with Product Managers and domain teams to convert workflows and agent capabilities into cohesive conversational and AI-driven experiences.

• Establish intuitive and trustworthy AI interactions, addressing context management, autonomy, confirmations, transparent actions, human transitions, and error recovery.

• Work alongside Engineering and domain teams to define product requirements and quality standards for AI behavior, evaluations, reliability, latency, cost, and safety.

• Assess product effectiveness through metrics such as adoption, task completion, interaction quality, workflow efficiency, and overall business impact.

• Analyze emerging AI models, technologies, and product trends to discover opportunities and guide product practices across teams.

⛳️ Requirements

• Proven experience in owning and delivering complex, customer-facing software products from discovery to launch and ongoing improvement.

• Demonstrated background in developing and deploying AI-powered products, including conversational AI, AI agents, workflow automation, or other intricate AI applications.

• Practical experience in creating functional prototypes or translating technical concepts into operational product experiences.

• Capability to collaborate closely with Engineering on integrations and technical trade-offs.

• Understanding of large language models (LLMs), encompassing capabilities, limitations, behavior design, evaluation techniques, and real-world applications.

• Experience in developing configurable products or reusable capabilities that cater to diverse customer requirements, business rules, permissions, and workflows.

• Proven track record of influencing cross-functional product decisions and translating customer insights and product data into quantifiable business outcomes.

• Knowledge of product strategy, agile development methodologies, UX best practices, and data-informed product decision-making.

• Experience in utilizing AI tools and automation to enhance workflows, execution efficiency, product quality, or team performance.

• Bachelor's degree in a relevant field or equivalent professional experience.

• Strong product judgment with the ability to balance customer needs, technical feasibility, and business impact.

• Hands-on, experimental mindset towards problem-solving.

• Ability to influence and unify cross-functional teams without direct authority.

• Strong communication and stakeholder management capabilities.

• Excellent interaction design intuition.

• Intellectual curiosity and enthusiasm for emerging AI technologies.

• Ability to adapt to shifting priorities and excel in uncertain environments.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• 401(k) plan.

• Paid holidays.

• Flexible, take-it-as-you-need-it paid time off.

• Equity in a rapidly growing startup.

• Monthly technology reimbursements.

• Employee assistance program.

• Flexible time off policies.

• Paid parental leave.