Product Manager – 360 Finance

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee the contractor-experience roadmap for 360Finance, aligning company goals with KPI-focused priorities.

• Utilize financing knowledge from both contractor and lender viewpoints, underpinned by competitor and market analysis.

• Establish success metrics for contractor engagement and ensure accountability for results.

• Spearhead initiatives throughout the contractor journey, from onboarding to point-of-sale financing and document execution.

• Create Product Requirement Documents (PRDs) that outline requirements, acceptance criteria, and technical specifications.

• Collaborate with product, engineering, design, and account management teams to implement product enhancements.

• Enhance contractor adoption and product retention by eliminating user experience friction and bugs while engaging contractor clients.

• Design and carry out A/B tests and controlled experiments; analyze the outcomes to determine what to scale, optimize, or discard.

• Utilize AI tools and platforms to streamline contractor-experience and operational workflows.

• Prototype and validate product concepts using AI tools like Claude and Cursor.

• Establish and manage Heap metrics and engagement dashboards.

• Leverage data to prioritize the roadmap and uncover user experience challenges affecting document signing.

• Provide reports on results and insights with actionable next steps for stakeholders.

• Align product, engineering, operations, and client experience stakeholders on plans and trade-offs.

• Clearly communicate roadmap strategy and decisions to executives and stakeholders.

• Eliminate obstacles and organize workflows, timelines, and dependencies.

⛳️ Requirements

• Minimum of 4 years of product management experience, with a proven ability to manage multiple products or features concurrently.

• Demonstrated success in enhancing a weak or underdeveloped user experience — identifying root causes, prioritizing solutions, and delivering measurable improvements.

• Expertise in roadmap development; proven ability to transform ambiguous, complex issues into clear, actionable priorities.

• Highly skilled in competitive and market research, fluent in both consumer and business/customer aspects of a product.

• Proven experience in designing, executing, and analyzing A/B tests and data-driven experiments to guide product decisions.

• Experience in building analytics instrumentation and dashboards from the ground up (Heap or similar) in a low-visibility setting.

• Strong analytical and strategic thinking capabilities; comfortable making decisions with incomplete data.

• Excellent communicator capable of aligning and activating cross-functional teams, as well as articulating roadmap strategy, progress, and trade-offs clearly.

• Confident in direct conversations with contractor clients regarding product performance and its implications for their business.

• Experience in agile or fast-paced environments with the discernment to balance execution speed against product quality.

• Hands-on expertise with AI tools for building AI-driven features and creating automation workflows that enhance daily productivity.

• A proactive self-starter who takes ownership without needing prompting and effectively manages upward with leadership.

• Preferred: Background in fintech, lending, or financing products.

• Preferred: Experience in home services, contractor-facing platforms, or B2B marketplace products.

• Preferred: Proficiency with product analytics tools such as Heap and Growthbook.

• Preferred: Practical experience in developing PRDs and technical specifications for engineering teams.

• Preferred: Familiarity with Claude AI or similar AI tools for rapid prototyping and product validation.

🏝️ Benefits

• Performance bonus or commission eligibility

• Health care benefits

• Retirement benefits

• Paid sick leave

• Parental leave

• Paid time off

• Vacation benefits

• Other tax-reportable benefits