Product Manager – 360 Finance

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage the contractor-experience roadmap for 360Finance, translating corporate objectives into KPI-focused priorities.

• Provide financing expertise from both contractor and lender perspectives, bolstered by competitor and market analysis.

• Establish success metrics for contractor engagement and direct the team towards achieving outcomes.

• Lead product initiatives encompassing onboarding, point-of-sale financing, and document signing.

• Create Product Requirement Documents (PRDs) detailing requirements, acceptance criteria, and technical specifications.

• Collaborate with product, engineering, design, and account management teams to implement product enhancements.

• Enhance contractor adoption and product retention by eliminating UX friction and bugs while engaging with contractor clients.

• Design and implement A/B tests and controlled experiments; analyze outcomes and make data-driven decisions.

• Utilize AI tools and platforms to streamline contractor-experience and operational workflows.

• Prototype and assess concepts using AI solutions like Claude and Cursor.

• Build and oversee Heap metrics and engagement dashboards.

• Leverage data to prioritize the roadmap and uncover UX issues impacting document signing.

• Present results and insights with actionable next steps to stakeholders.

• Align product, engineering, operations, and client-experience stakeholders around plans and tradeoffs.

• Communicate roadmap strategies and tradeoffs effectively to executives and stakeholders.

• Eliminate obstacles and organize workflows, timelines, and dependencies.

⛳️ Requirements

• Minimum of 4 years of product management experience, with a proven history of overseeing multiple products or features concurrently.

• Experience in fintech, lending, or financial products.

• Proven track record of enhancing a weak or underdeveloped UX — identifying root causes, prioritizing solutions, and implementing measurable improvements.

• Expertise in roadmap development; ability to translate complex, multi-layered challenges into clear, actionable priorities.

• Highly skilled in competitive and market research, with fluency in both consumer and business/customer aspects of a product.

• Demonstrated ability to design, execute, and analyze A/B tests and data-driven experiments to guide product decisions.

• Experience in building analytics instrumentation and dashboards from the ground up (Heap or similar) in low-visibility settings.

• Strong analytical and strategic thinking capabilities; comfortable making decisions with incomplete data.

• Exceptional communicator who can align and mobilize cross-functional teams, and clearly articulate roadmap strategy, progress, and tradeoffs.

• Confident in direct communication with contractor clients regarding product performance and its business implications.

• Experience in agile or fast-paced environments with the discernment to balance execution speed and product quality.

• Hands-on expertise with AI tools to integrate AI-driven features into products and create automation workflows that enhance daily productivity.

• A proactive self-starter who takes initiative without prompt and effectively manages upward communication with leadership.

• Preferred: Background in home services, contractor-facing platforms, or B2B marketplace products.

• Preferred: Proficiency in product analytics tools such as Heap and Growthbook.

• Preferred: Practical experience in creating PRDs and technical specifications for engineering teams.

• Preferred: Familiarity with Claude AI or similar AI tools for rapid prototyping and product validation.

🏝️ Benefits

• Eligibility for performance bonuses or commissions

• Comprehensive health care benefits

• Retirement savings plans

• Paid sick leave

• Parental leave

• Paid time off or vacation benefits

• Additional tax-reportable benefits