Product Management Manager

This is a fully remote position, open to applicants in Utah.

📋 Description

• Oversee product managers responsible for internal sales tools across interconnected enterprise platforms, including Salesforce.

• Convert business and sales strategies into cohesive product roadmaps that enhance sales productivity and streamline internal processes.

• Coordinate priorities and dependencies among various product lines.

• Direct investment choices and hold the team accountable for quantifiable business results.

• Cultivate product managers through coaching, constructive feedback, and clear expectations.

• Enhance the team's utilization of research, data, and AI technologies.

• Collaborate across teams to ensure internal enhancements benefit the overall provider and client experience.

• Assist product managers in constructing business cases and roadmaps, assessing costs and trade-offs, and resolving conflicting priorities.

• Set standards for customer research and organize discovery efforts across product lines.

• Collaborate with Experience Design to create consistent workflows across products.

• Define success metrics, including sales productivity, adoption rates, workflow efficiency, and overall business outcomes.

• Analyze evidence and results, challenge assumptions, and modify priorities and investment suggestions as needed.

• Foster alignment with engineering, design, operations, and business leaders regarding priorities, decision ownership, and delivery commitments.

• Present recommendations to executives while communicating progress, risks, and trade-offs effectively.

• Test AI-supported workflows with suitable verification and safeguards in place.

⛳️ Requirements

• A minimum of 8 years of experience in enterprise product management, with accountability for outcomes across a complete product line and products that span multiple systems or business functions.

• At least 1 year of experience in leading or mentoring other product managers, formally or informally, with instances of coaching that enhanced product judgment or work quality.

• A Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience.

• Experience in enterprise product management involving interconnected platforms and operational workflows.

• Proven accountability for outcomes, managing competing priorities, and coordinating roadmaps and dependencies across product lines.

• Exceptional writing and communication skills tailored to the audience, including actionable executive recommendations and timely updates on progress, risks, and trade-offs.

• Capability to influence peers, clarify decision ownership, and mentor product managers by providing clear expectations and feedback.

• Proficiency in leveraging customer research and experience design to enhance internal workflows across systems and teams.

• Strong financial and analytical judgment for building business cases, evaluating costs and margins, defining relevant metrics, and assessing test outcomes.

• Familiarity with enterprise systems and AI, including data flows, APIs, integrations, and platform constraints.

• Ability to use AI for research, analysis, and prototyping while ensuring the verification of critical outputs and adhering to privacy, security, and compliance standards.

• Preferred: Over 3 years of experience managing products built on or integrated with Salesforce, with a solid understanding of its data model, APIs, and integration patterns.

• Preferred: Experience in enterprise modernization, shared platform capabilities, or AI-enabled workflows.

• Preferred: Background in healthcare services, staffing, or other service industries with intricate operational workflows.

🏝️ Benefits

• 401(k) retirement plan with company matching.

• Traditional healthcare benefits, including medical and dental coverage.

• Onsite health centers.

• Corporate wellness initiatives.

• Complimentary behavioral health appointments.

• Flexible work schedules, including work-from-home options.

• Recognition programs with rewards such as trips, cash, and paid time off.

• Paid parental leave.

• Coverage for fertility treatments.

• Adoption assistance.

• Marriage counseling services.

• Customized training resources, including free LinkedIn Learning courses.

• Volunteer time off.

• Employee-driven matching grants.

• Tuition reimbursement programs.