Product Management Director – Policy Admin, Rating

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the digital product strategy for designated value streams and digital offerings.

• Collaborate with business stakeholders to ensure product vision aligns with business objectives.

• Create strategic capability roadmaps and assist Product Owners in executing these roadmaps.

• Manage product life cycles, total cost of ownership, and ensure benefits realization.

• Act as the subject matter expert for assigned products, maintaining high-level product roadmaps.

• Facilitate discussions on prioritization and resource alignment.

• Investigate trends in the insurance industry, advancements in technology, and competitor activities.

• Oversee portfolio financial value, product expenses, capacity, and decisions regarding buy versus build.

• Lead the development of complex products and guide the definition of business/customer needs, requirements, and release planning.

• Represent the voice of the customer and collaborate with customer experience teams.

• Assess and execute approved product ideas, proposals, initiatives, and requests.

• Coordinate with Product Owners and product teams across deliverables and business/support functions.

• Set and evaluate KPIs and/or OKRs, monitor results, and implement corrective actions as necessary.

• Collaborate with Strategic Analytics and Business Process Management to drive process improvements.

• Spearhead corporate initiatives and large-scale programs that impact assigned products.

• Coordinate cross-functional IT program activities and manage steering committees.

• Foster a positive team culture, develop team members, conduct performance evaluations, provide coaching, and make hiring and salary-adjustment recommendations.

• Address disciplinary issues and support succession planning and development strategies.

• Mentor and guide Product Owners, offering insights on product ownership competencies.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience.

• A decade of experience in product management or a related field.

• Relevant experience in the insurance business area in progressively responsible roles may substitute for some product management experience.

• Experience in a service-oriented product delivery environment.

• Previous experience collaborating with end-users to create customer-centric solutions.

• Certified Scrum Product Owner (CSPO).

• Advanced certification in product ownership/management is desirable.

• In-depth understanding of the Scrum framework and Agile development methodologies.

• Proficient in workflow management and roadmapping tools, such as JIRA, Aha, or ProductPlan.

• Strong business acumen in the relevant field.

• Exceptional ability to align product strategy and roadmaps while working collaboratively to drive implementation.

• Ability to modify technical specifications to fulfill end-user expectations and deliverables.

• Proficient with the Atlassian suite (Jira), MS Teams, and/or other collaboration tools.

• Strong coaching and mentoring abilities, including the capacity to coach upward.

• Excellent skills in Microsoft Word, Excel, PowerPoint, and Outlook.

• Outstanding interpersonal and servant leadership capabilities.

• Ability to manage conflict, motivate and influence team members, and communicate effectively.

• Capability to develop and oversee multiple products with competing priorities.

• Advanced analytical and problem-solving skills with keen attention to detail.

🏝️ Benefits

• Comprehensive rewards package; benefits information available at www.emcins.com/careers.

• Opportunity to work from home anywhere in the US.

• Tobacco-free workplace and company vehicles.