Product Engineering Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Serve as the technical leader for the development of tools, assets, and products within the Salesforce navigator and product teams.

• Supervise the development of both new and existing Salesforce products and assets.

• Manage strategic tools aimed at enhancing Salesforce implementation services.

• Collaborate with Claude, Codex, and various Salesforce features, including Lightning Web Components, Flow, Console, and Apex.

• Direct hands-on solution design, proof of concept creation, development, and testing processes.

• Engage in the complete software development lifecycle, from ideation to deployment and ongoing success.

• Work closely with product owners, product engineering leaders, and product developers.

• Assess market demand, prioritize tasks, and finalize design details for scalable solutions.

• Lead strategic decisions regarding architecture, packaging, and DevOps practices.

• Offer technical guidance and oversight on AI tooling initiatives.

⛳️ Requirements

• A minimum of 8 years of hands-on experience with Salesforce.

• Proficient understanding of Salesforce architectural concepts, capabilities, and limitations.

• Strong grasp of object-oriented programming concepts and design patterns.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.

• Exceptional analytical skills with the ability to define problems and propose solutions in both business and technical contexts.

• Proven experience in managing technical resources effectively.

• Experience in integrating Salesforce with other systems.

• Familiarity with Salesforce Agentforce solutions.

• Excellent communication skills and the ability to collaborate effectively.

• Experience with Service Cloud and Service Cloud Voice is advantageous.

• Background in Salesforce managed packages and Salesforce AppExchange submission is a plus.

• Proficient in front-end technologies such as HTML, CSS, JavaScript, and responsive web design.

• Experience with Digital Channel or Contact Center applications is beneficial.

• Familiarity with AWS development is a plus.

🏝️ Benefits

• Options for remote and in-person work.

• Flexible working arrangements available.

• Expected travel commitment of up to 25% for specific roles.

• A collaborative culture featuring town halls and company meetings.

• Opportunities for team celebrations and social events.