Product Application Engineer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver comprehensive technical support to Mercury Marine's global delivery partners and customers.

• Engage in the development of new products.

• Create engineering tools to ensure high-quality installations of propulsion systems.

• Collaborate with marine industry manufacturers to devise engineering solutions for challenges related to marine propulsion systems.

• Oversee the resolution of existing product issues.

• Lead the onsite introduction of new and existing Mercury products at boat OEMs.

• Collect fact-based, measurable Voice of the Customer (VOC) data and relay it to the organization.

• Inform boat OEMs about Mercury's new product modifications through ACTION presentations.

• Aid boat builders in the integration of marine propulsion systems.

• Conduct reviews of BOM, structural integrity, installation processes, sea trials, vessel characteristics, and performance optimization.

• Formulate problem definitions and manage interim containment strategies at OEMs.

• Execute permanent corrective measures and preventative strategies.

• Document issues within Mercury's CPR System.

• Ensure that OEM propulsion system installations comply with Mercury Marine standards.

• Carry out and document annual installation audits on current production boat models.

• Advocate for the resolution of installation issues identified during audits.

• Assist in the integration of current products into new boat models.

• Support and facilitate training for OEM installation technicians on propulsion system installations.

• Create and manage vessel personalities.

• Participate in projects aimed at product enhancement, engine/boat integration, and the advancement of new technologies.

• Attend dealer meetings and customer events as necessary.

⛳️ Requirements

• Bachelor's degree in Engineering or a relevant Technical Marine Certification along with equivalent work experience.

• Understanding of marine engines, engine systems, and electronic controls.

• Familiarity with system engineering methodologies.

• Knowledge of the marine industry and fundamental vessel design.

• Willingness and capability to perform vessel testing, troubleshooting, and repairs.

• Proficient in computer usage and common software applications.

• Practical knowledge of Six Sigma problem-solving techniques.

• Ability to collaborate effectively in team-based environments.

• Excellent written and verbal communication skills.

• Strong interpersonal relationship abilities.

• Competent negotiation and sales skills.

• Capacity to stay composed and effective in challenging or unforeseen circumstances.

• Basic project management skills.

• Applicants must currently possess authorization to work in the United States.

• A Master's degree in Engineering, vessel performance optimization, Naval Architecture Principles, Noise/Vibration/Harshness Principles, Finite Element Analysis, and a Certified Lean Six Sigma Greenbelt or higher are preferred.

🏝️ Benefits

• Annual discretionary bonus.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Paid vacation.

• 401k plan with up to 4% matching contribution.

• Health Savings Account with company contributions.

• Wellbeing program.

• Discounts on product purchases.

• Opportunities for growth and development.