Product Analyst – Portugal

This is a fully remote position, open to applicants in United Kingdom, +4 more countries.

📋 Description

• Assist in enhancing product measurement and instrumentation frameworks and systems.

• Collaborate with Engineering to establish and uphold event taxonomy, tracking standards, and ensure instrumentation quality.

• Create and manage scalable, self-service dashboards for product teams.

• Define and document clear metric definitions as a unified source of truth.

• Enhance how and what the organization measures as the product progresses.

• Utilize AI to derive insights and recommendations from product signals.

• Operate within the product analytics stack, including Mixpanel, Segment, and Looker, to guarantee accurate and accessible reporting.

• Develop and maintain dbt models for core product entities and behaviors.

• Contribute to a clean and usable metric layer for business stakeholders.

• Organize and analyze Voice of the Customer inputs, such as support, churn, NPS, sales feedback, and customer interviews.

• Ensure data quality through testing, monitoring, documentation, and automation.

• Produce regular product analytics reports on adoption, engagement, and retention.

• Present analytics summaries to business stakeholders and executives, highlighting findings and suggestions.

• Examine relationships between product behavior, revenue, and retention outcomes.

• Facilitate automated reporting and AI-assisted workflows while preserving metric integrity.

• Automate insights and reporting, making them self-service through emerging AI techniques.

• Assist product teams in leveraging analytics to assess feature performance and inform roadmap and investment decisions.

⛳️ Requirements

• A minimum of 5 years of experience in product analytics or related fields.

• Proven experience collaborating closely with digital product teams and influencing decisions through data.

• Practical knowledge of how AI is transforming analytics workflows.

• Experience utilizing AI to expedite insight generation, documentation, and distribution.

• Understanding of AI guardrails, trust, and safe operationalization practices.

• Demonstrated ability to build systems that scale across various groups.

• Strong capability to prioritize, structure problems, and execute independently while collaborating across teams.

• Experience in presenting analyses to product managers and business stakeholders.

• Ability to translate complex findings into actionable recommendations.

• Advanced SQL proficiency is required.

• Familiarity with event-based analytics.

• Experience with Mixpanel or similar analytical tools.

• Knowledge of Looker or similar BI tools.

• Familiarity with Segment or similar tools.

• Experience with dbt.

• Exposure to public cloud environments (AWS, GCP, Azure), FinOps/cloud cost management, and concepts related to enterprise SaaS companies is preferred.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Remote work and schedule flexibility

• Support for professional and personal skills development