Product Analyst

This is a fully remote position, open to applicants in United States, +5 more countries.

📋 Description

• Assist in the development and enhancement of product measurement frameworks and systems.

• Collaborate with Engineering to establish and uphold event taxonomy, tracking standards, and instrumentation quality.

• Create and sustain scalable, self-service dashboards for product teams.

• Define and document clear metric definitions to serve as a shared source of truth.

• Enhance measurement strategies as the product progresses.

• Utilize AI to derive insights and recommendations from product signals.

• Fortify the product analytics ecosystem and data models.

• Employ Mixpanel, Segment, Looker, or comparable tools to guarantee precise and accessible reporting.

• Develop and manage dbt models for core product entities and behaviors.

• Contribute to a clean, usable metric layer for business stakeholders.

• Organize and analyze Voice of the Customer data, including support, churn, NPS, sales feedback, and customer interviews.

• Ensure data quality through testing, monitoring, documentation, and automation.

• Implement AI tools to enhance data capabilities.

• Provide regular product analytics reports on adoption, engagement, and retention.

• Present analytics findings and recommendations to business stakeholders and executives.

• Examine relationships between product behavior, revenue, and retention outcomes.

• Facilitate automated reporting and AI-assisted workflows while maintaining metric integrity.

• Automate insights and reporting to be self-service using emerging AI techniques.

⛳️ Requirements

• Over 5 years of experience in product analytics or similar roles.

• Proven experience collaborating closely with digital product teams and influencing decisions through data.

• Practical knowledge of how AI is transforming analytics workflows.

• Experience in using AI to expedite insight generation, documentation, and distribution.

• Understanding of AI guardrails, trust, and safe operationalization.

• Demonstrated ability to build systems that scale across various groups.

• Capability to create, resolve, and establish paths where processes, systems, tools, data, or buy-in are lacking.

• Proficient in prioritizing, structuring problems, and executing independently while cooperating across teams.

• Experience in presenting analyses to product managers and business stakeholders.

• Skill in converting complex findings into actionable recommendations.

• Advanced SQL skills are required.

• Familiarity with event-based analytics.

• Knowledge of Mixpanel or similar tools.

• Familiarity with Looker or similar BI tools.

• Knowledge of Segment or similar tools.

• Familiarity with dbt.

• Preferred exposure to public cloud environments, FinOps/cloud cost management, and enterprise SaaS concepts.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Flexible schedule balancing work and home life

• Remote work

• Support for professional and personal skills development