
Producer Services Specialist
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Oregon.
• Develop, assess, and evaluate compliance and compensation transactions and processes for Employee Benefits, Individual Disability Insurance, Annuities, and Retirement Plans.
• Review and authorize contracting applications.
• Ensure the precise and prompt processing of producer compensation across various source systems.
• Act as a resource for producer compliance and compensation administration matters and process enhancements.
• Serve as the primary contact for producer licensing and compensation inquiries.
• Submit exception requests for contract applications and/or commission structures that do not meet established qualifications.
• Address customer service inquiries through the 800 line and email alias.
• Manage relationships with both internal and external customers through negotiation, effective communication, and problem-solving.
• Provide cross-training to current staff and facilitate the onboarding of new employees.
• Engage in special projects, assignments, and initiatives aimed at process improvement.
• High school diploma or equivalent is mandatory.
• A Bachelor’s degree in Business Administration is preferred.
• Specialized coursework and/or training in insurance or risk management is preferred.
• A background in insurance is preferred.
• 0–4 years of relevant work experience, focusing on contracts, accounting, customer service, and/or insurance, or an equivalent combination of education and experience.
• Capability to calculate complex commission arrangements utilizing mathematical and analytical skills.
• Proficiency in MS Outlook and Excel.
• FLMI or ACS professional certification is preferred.
• Paid sick leave.
• Medical insurance (optional).
• Dental insurance (optional).
• 401(k) retirement plan (optional).
• Employer-paid life insurance.
• Employer-paid short-term disability insurance.
• Optional life insurance.
AmpiFire
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Trucordia
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