Process Improvement Professional

This is a fully remote position, open to applicants in Florida, +9 more locations.

📋 Description

• Act as the lead for technology, automation, analytics, and process enhancement within the Merger and Acquisition organization.

• Enhance the efficiency, quality, scalability, and effectiveness of M&A diligence, execution, integration, portfolio management, and operational functions.

• Identify and implement automation opportunities in diligence, integration, portfolio management, reporting, governance, and operational processes.

• Develop no-code, low-code, and custom automation solutions to minimize manual tasks and decrease cycle times.

• Create scalable workflows for information gathering, document management, status tracking, approvals, reporting, and collaboration.

• Design reusable templates, automation frameworks, toolkits, and digital assets for various transactions and integration programs.

• Evaluate and apply Generative AI and AI-assisted solutions.

• Provide guidance on practical AI applications and emerging technologies relevant to the M&A function.

• Lead process discovery, workflow mapping, current-state evaluations, and operational assessments.

• Identify inefficiencies, bottlenecks, redundant efforts, control gaps, handoff delays, and scalability issues.

• Design future-state operating models and standardized business processes.

• Develop and maintain operating procedures, playbooks, process frameworks, templates, and best practices.

• Promote the adoption of new processes, tools, automation capabilities, and operating models through effective change management.

• Analyze transaction, operational, financial, technology, cybersecurity, vendor, integration, and portfolio data.

• Create dashboards, scorecards, reports, visualizations, KPI frameworks, and executive reporting solutions.

• Support executive decision-making through data analysis, trend recognition, scenario modeling, and operational intelligence.

• Assess and optimize enterprise and M&A processes across technology, cybersecurity, infrastructure, applications, vendors, finance, procurement, governance, and portfolio operations.

• Develop end-to-end process architectures and analyze dependencies among teams, processes, technologies, and stakeholders.

• Assess, evaluate, recommend, manage, and optimize M&A-related platforms, repositories, workspaces, and collaboration environments.

• Integrate data and workflows across systems, identifying opportunities to consolidate, optimize, or automate tools.

• Inventory current tools and processes, prioritize high-value enhancements, implement AI-enabled solutions, create automated reporting, and deploy future-state improvements within the first 12 months.

⛳️ Requirements

• Bachelor's degree in Business, Information Systems, Data Analytics, Finance, Engineering, Technology, Management Information Systems, Operations, or a related field.

• At least 3 years of experience in analytics, automation, business analysis, process improvement, operational excellence, consulting, M&A operations, transformation, or similar fields.

• Familiarity with Generative AI, Copilot technologies, workflow automation, intelligent automation platforms, or digital transformation initiatives.

• Strong analytical, problem-solving, and systems-thinking skills.

• Experience in gathering requirements and converting business needs into effective technology and process solutions.

• Proven track record of evaluating, documenting, and improving complex business processes.

• Experience in developing dashboards, KPI frameworks, reporting solutions, and performance metrics.

• Ability to collaborate effectively with both business and technical stakeholders.

• Capacity to quickly learn, assess, and utilize new tools, technologies, and methodologies.

• Work from a dedicated space free from interruptions to protect member PHI/HIPAA information.

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed.

• Preferred: Experience in supporting mergers, acquisitions, integrations, corporate development initiatives, or portfolio management activities.

• Preferred: Experience with business intelligence, visualization, and analytics tools.

• Preferred: Familiarity with Power BI, Tableau, Power Platform, Copilot, Jira, Confluence, ServiceNow, SQL, Python, Alteryx, Smartsheet, Airtable, Notion, or similar technologies.

• Preferred: Background in technology, consulting, corporate strategy, PMO, operational excellence, transformation, or enterprise process improvement environments.

• Preferred: Knowledge of Lean, Agile, continuous improvement, or business transformation methodologies.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Wellness and smart healthcare decision support.

• Remote work arrangement.

• Self-provided internet service for home or hybrid employees.

• Occasional travel to Humana offices for training or meetings.