Process Excellence Manager

Posted 2 days ago

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Collaborate with the VP and Director of Business Excellence on initiatives and projects aimed at achieving business excellence.

• Engage with all departments to improve company performance and efficiency.

• Concentrate on underperforming markets, newly established markets, and prospective new markets under evaluation for expansion.

• Execute strategies that align with the company's long-term growth vision, optimizing business results and returns, including fleet mix, customer mix, and contract mix.

• Offer strategic support to leadership while constructively challenging existing assumptions and business practices.

• Assess market and branch operations to uncover opportunities for performance improvement or optimization.

• Inspire change and drive business excellence by influencing leaders at all levels.

• Analyze potential new markets and coordinate the execution of market-entry strategies with senior and regional leadership.

• Organize Kaizen events and lead continuous improvement activities.

• Mentor branch leadership and team members to enhance performance and facilitate sustainable change.

• Examine performance trends to pinpoint opportunities for improvement.

• Identify, document, and assist in the implementation of best practices.

• Create and present findings, recommendations, and improvement plans effectively.

• Determine root causes and develop practical, sustainable solutions.


⛳️ Requirements

• A specific degree is not required.

• Experience in Continuous Improvement, Lean, or Six Sigma is preferred.

• Capability to implement innovative business strategies.

• Strong organizational skills and the ability to multitask effectively.

• Ability to work collaboratively with teams without having direct reporting authority.

• Excellent planning and time management skills.

• Strong verbal and written communication abilities.

• Capacity to meet established performance, productivity, and efficiency benchmarks.

• Ability to influence others and lead organizational change.

• Lean and/or Six Sigma experience preferred but not mandatory.

• Strong skills in presentation, analysis, and problem-solving.

• Proven leadership skills with the ability to influence, coach, and develop others.

• High energy, positive attitude, and a passion for continuous improvement.

• Lead with integrity, compassion, kindness, and respect while ensuring accountability and results.

• Excellent interpersonal skills to build trust and collaborate across all organizational levels.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Must adhere to drug-free workplace policies and participate in E-Verify.


🏝️ Benefits

• Equal-opportunity employer.

• Drug-free workplace.

• Participates in E-Verify.

• Workplace culture that values, respects, and appreciates individuals of all identities and life experiences.

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