
Pro Sales Manager
Posted Sep 15

Posted Sep 15
This is a fully remote position, open to applicants in California, +8 more states.
• Oversee Pro Account Executives in achieving objectives and performance goals
• Supervise the entire Pro Product sales cycle from prospecting to closing
• Develop and execute sales strategies and processes
• Provide precise weekly forecasts to sales leadership
• Guide the team and support the ServiceTitan organization
• Inspire, motivate, and acknowledge team members
• Recruit, interview, and onboard new staff
• Conduct weekly one-on-one meetings and team gatherings
• Collaborate with cross-functional teams to guarantee customer success
• Work alongside product marketing to gather market feedback and influence the product roadmap
• Cultivate customer relationships, enhance Pro Product adoption, retain existing products, and promote long-term customer success
• Drive new feature adoption using an advocate and consultative approach
• Coach the team on both technical and business acumen
• Set customer goals and KPIs while assisting them in achieving these objectives
• Collaborate cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership
• Assess new technologies and programs to enhance performance
• Proven experience as a direct account executive and/or account manager with quota responsibilities
• A minimum of 2 years of relevant sales management experience
• At least 5 years of experience in a SaaS environment or company
• Bachelor's degree or equivalent
• Exceptional presentation skills with proficiency in Google Slides
• Strong analytical capabilities and proficiency in Google Suite, Google Sheets/Excel, and Salesforce
• Outstanding communication skills and organizational abilities
• Excellent written communication skills and experience with platforms like Slack and Teams
• Creative thinker with the ability to operate independently in an ambiguous setting
• Proven excellence in cross-functional communication, adept at simplifying and explaining complex issues to stakeholders across various functions
• High emotional intelligence and EQ
• Preferable industry experience and/or familiarity
• Preferred experience with remote working
• Flexible time off
• Opportunities for learning and development
• Comprehensive onboarding program
• Leadership training
• Programs and events
• Bonusly rewards
• Peer-nominated awards
• Company-paid medical, dental, and vision insurance
• 100% employer-paid options and 90% coverage for dependents
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) matching
• Telehealth options, including One Medical memberships
• Parental leave and support
• Up to $20k in fertility services
• Surrogacy and adoption reimbursement
• On-demand maternity support through Maven Maternity
• Free breast milk shipping through Maven Milk
• Pet insurance
• Legal advisory services
• Financial planning tools
• Variable commission plan
• Equity
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