Prior Authorization Pharmacy Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage incoming and outgoing calls regarding prior authorization requests and provider inquiries.

• Process and document prior authorization requests accurately within specified timeframes.

• Offer courteous and knowledgeable assistance to healthcare providers via phone, email, fax, and web.

• Ensure that all communications and data handling adhere to HIPAA regulations and internal confidentiality protocols.

• Work collaboratively with cross-functional teams to address issues and enhance service delivery.

• Assist Gainwell’s pharmacy benefit management services by handling provider inquiries and prior authorizations.

⛳️ Requirements

• Minimum of 2 years’ experience as a pharmacy technician in retail, hospital, managed care, insurance, or PBM.

• Active and valid Certified Pharmacy Technician (CPhT) credential.

• Excellent communication, documentation, and problem-solving abilities.

• Proficient in Microsoft Office, email, and internet navigation.

• Comfortable working in a fast-paced, team-oriented call center environment.

🏝️ Benefits

• Flexible work hours.

• Work-life balance.

• Continuous learning and career advancement opportunities.

• Remote work options.

• Flexible scheduling based on business and operational requirements.

• Ongoing training and personal development.

• Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and additional employee support programs.

• 401(k) employer matching.

• Extensive health benefits.

• Educational assistance.

• Leadership and technical development academies.

• Flexible vacation policy.