Principal SRE

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Take ownership of, build, maintain, and scale the infrastructure that underpins the product, ensuring that reliability and cost-effectiveness are prioritized.

• Establish and monitor SLIs, SLOs, and error budgets concerning availability, latency, throughput, and scalability.

• Recognize and eliminate operational toil using code, infrastructure-as-code, and self-healing systems.

• Design, uphold, and enhance CI/CD pipelines to facilitate safe and frequent deployments with rapid feedback.

• Collaborate with software engineers and QA to integrate reliability and quality through testing strategies, deployment practices, and shared ownership of production environments.

• Leverage AI/AIOps to automate remediation, highlight anomalies, minimize alert noise, and enhance monitoring, reporting, and on-call signal quality.

• Lead incident response efforts, conduct blameless postmortems, and transform incidents into systemic improvements.

• Establish best practices for reliability and operations.

• Mentor engineers and contribute to shaping the company's reliability strategy.

⛳️ Requirements

• A minimum of 5 years of experience in an SRE, DevOps, or Platform Engineering role, demonstrating a history of managing systems end to end.

• Strong understanding of reliability engineering principles: SLIs/SLOs, error budgets, and minimizing toil.

• Practical experience in designing, modernizing, and operating CI/CD pipelines.

• Proficient in infrastructure-as-code tools (Terraform / Pulumi / CloudFormation).

• Familiarity with cloud platforms (GCP / AWS / Azure) and container orchestration technologies (Kubernetes / Docker).

• Competence in at least one programming or scripting language for automation (Python / Go / Bash).

• Extensive experience with observability practices: metrics, logging, tracing, and alerting tools (NewRelic, Prometheus / Grafana / Datadog / OpenTelemetry).

• Practical experience in utilizing AI/AIOps for automation, measurement, reporting, and alerting, including anomaly detection, intelligent alerting, noise reduction, and automated remediation.

• A collaborative approach and comfort in partnering with engineers and QA to achieve shared reliability objectives.

• Proven technical leadership—mentoring engineers, spearheading cross-team initiatives, and influencing engineering methodologies.

• Prior experience with Google Cloud Run is a plus.

• Experience in integrating AIOps tools into an existing observability framework is advantageous.

• Background in performance and load testing is a plus.

• Awareness of security and compliance standards (SOC 2 / ISO 27001 / GDPR) is beneficial.

• Must be authorized to work in Bulgaria.

🏝️ Benefits

• Flexibility to work remotely or in a hybrid model.

• Complimentary parking available.

• Access to a game zone and relaxation area.

• Private health insurance, which includes dental care.

• Additional 5 days off after your first and fifth year with us.

• Sponsored training and development opportunities by the company.

• Competitive bonuses for successful employee referrals.

• Engaging social events.

• Option to add insurance coverage for a family member.

• Fully covered sports pass.