Principal Product Solution Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Create and implement advanced configuration solutions on the Intelex platform for intricate customer use cases.

• Advance solutions through the stages of Build 1, Build 2, and Build 3 maturity.

• Recognize patterns in customer requirements to develop scalable solutions.

• Collaborate with Engineering teams to assist in the transition of productization.

• Convert customer challenges into technical specifications for product teams.

• Engage in Voice of Customer sessions and participate in occasional customer site visits.

• Aid in decisions regarding build-versus-partner for applications and integrations.

• Evaluate application designs developed by partners for platform integrity, scalability, and alignment with product strategy.

• Offer technical advice on the feasibility and architecture of partner integrations.

• Provide education to Services, Support, and Sales teams on platform capabilities and partner offerings.

• Work alongside the Partnership Organization to establish partner development guidelines.

• Experiment with AI-assisted development tools to create rapid prototypes.

• Guide PSE team members on best practices for the platform and scalable configuration patterns.

• Contribute to the Rapid Validation Playbook.

• Share insights to shape partner development frameworks and integration standards.

⛳️ Requirements

• 4-6 years of experience in building solutions on low-code/no-code platforms (such as Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex).

• A minimum of 2 years of experience with the Intelex platform is strongly preferred.

• Demonstrated ability to scale solutions from prototype to production for a large customer base.

• Strong systems thinking skills and the capability to design generalized solutions.

• Experience in product-focused work environments.

• Background in implementing partner integrations or applications.

• Comfortable navigating ambiguity and rapid changes.

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent hands-on experience in building platform-based solutions.

• Familiarity with low-code platforms beyond Intelex is preferred.

• Knowledge of the EHSQ domain is a plus.

• Experience with AI-assisted development tools is preferred.

• Basic knowledge of HTML, CSS, and JavaScript is preferred.

• Experience with remote collaboration across different time zones is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and continuous learning.

• Supportive team environment and collaborative culture.