Principal Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the product strategy for significant healthcare technology projects, overseeing the process from initial discovery to launch and ongoing enhancements.

• Collaborate with internal teams, clients, and partners to pinpoint data requirements and address any access or quality issues.

• Assume product ownership for strategic delivery teams, making decisions regarding scope and dependencies.

• Evaluate customer demand, market options, and regulatory developments; create investment proposals.

• Convert customer and clinical requirements into product specifications, priorities, scope, and metrics for success.

• Manage product priorities across various teams and facilitate customer or partner integrations.

• Analyze workflows of payer reviewers and provider clinicians to identify delays in reviews, unnecessary documentation, and potential new features.

• Provide guidance to leadership on decisions related to building, purchasing, partnerships, pricing, packaging, and adoption strategies.

• Transform customer insights and performance evaluations into product enhancements in collaboration with clinical, data science, and engineering teams.

• Establish benchmarks for customers and evaluate clinical quality, review efforts, financial outcomes, adoption rates, revenue, retention, and service costs.

• Articulate product decisions, priorities, trade-offs, and supporting evidence to leaders, clients, and partners.

• Mentor product managers in conducting customer research, defining requirements, and making roadmap decisions.

• Set expectations for product quality, assist in making release decisions, and monitor performance post-launch.

⛳️ Requirements

• Bachelor's degree or equivalent relevant experience.

• Preferably an MBA, advanced clinical degree, technical degree, or similar domain expertise.

• Minimum of 10 to 15 years of product management experience, ideally in healthcare technology, enterprise software, platform, data, or workflow products.

• Proven track record of establishing enterprise product strategies, leading significant initiatives to completion, and delivering customer and business outcomes.

• Experience in delivering AI, data, or platform products through collaborative efforts, including shared capabilities and integrations with customers or partners.

• Demonstrated ability to influence executive-level investment decisions.

• Experience navigating uncertain issues through customer research and execution, adapting direction based on evidence.

• Familiarity with payer or provider operations, utilization management, clinical decision-making, healthcare data, interoperability, or related healthcare sectors is preferred.

• Strong financial acumen, including assessing product costs, revenue potential, retention possibilities, and competing investments.

• Excellent writing and communication skills for clarifying complex clinical or technical topics.

• Practical understanding of AI tools and products, including evaluating workflow integration, questioning outputs, and articulating limitations.

• Capability to identify problem stakeholders, eliminate dependencies, establish relationships across clinical, technical, and customer teams, and resolve conflicts using evidence and sound judgment.

🏝️ Benefits

• Eligible for bonuses.

• Option for remote work.

• Travel expenses covered for 8 to 12 company-sponsored trips annually.

• Comprehensive medical, dental, vision, life, and disability insurance.

• 401K retirement savings plan.

• Flexible spending account.

• Health savings account.

• 15 days of paid time off, plus additional front-loaded personal days.

• 14 company-recognized holidays.

• Paid volunteer days.

• Up to 8 weeks of paid parental leave.

• 10 weeks of paid bonding leave.

• LGBTQ+ Health Services.

• Pet insurance.

• Opportunities for professional and personal growth.