Principal Network Installation Technician – NIT 4

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with customer representatives and execute detailed technical tasks.

• Lead field teams of Network Installation Technicians in site operations.

• Plan and execute intricate technical projects from surveying and engineering to site implementation.

• Create and uphold standards for installation and service.

• Guide, train, evaluate, and mentor network installation technicians.

• Act as a technical knowledge resource and company liaison for customers.

• Communicate the status of projects, alleviate risks, and address field issues.

• Collaborate with Project Managers as the primary communication channel for field installation teams.

• Suggest and assign staff to projects in coordination with the Master Scheduler.

• Develop and evaluate field deliverables prior to submission to Project Managers.

• Assist in ensuring production schedules are met or surpassed.

• Contribute to employee objectives, performance evaluations, and annual assessments.

• Evaluate employee skills and provide constructive feedback to enhance productivity.

• Create training materials and procedural documentation for field tasks and installation standards.

• Provide training on site surveys, telecom skills, Telcordia techniques, safe power protocols, site safety, and best practices.

• Offer training on Ciena 6500, RLS, Waveserver, Cisco DWDM, and other specialized platforms.

• Prepare complex site reports, documents, diagrams, and Visio drawings.

• Support project design in collaboration with Engineering.

• Deliver onsite and remote technical guidance for deployment, configuration, commissioning, and testing.

• Monitor project challenges and devise solutions to uphold schedule, quality, and client satisfaction.

• Conduct quality assurance inspections.

• Manage equipment delivery and supply challenges with Logistics and vendors.

• Aid in personnel evaluations, objectives, professional development, and team restructuring.

• Review Site Completion Reports and Daily Status Reports.

• Oversee updates to engineering and technical documents.

• Participate in bi-weekly scheduling meetings and coordinate project priorities.

• Organize equipment, test sets, travel arrangements, and other logistical necessities.

⛳️ Requirements

• Minimum of 6 years of experience directly related to Ciena 6500 and/or RLS, Waveserver platforms.

• Prior experience in leading and implementing teams.

• Active Secret clearance, or the ability to obtain and maintain one.

• Candidates may be located anywhere in the US.

• Must be willing to travel at least 70% to CONUS and OCONUS locations as needed.

🏝️ Benefits

• Medical, Dental & Vision Coverage.

• Wellness Program.

• 401(k) Matching.

• Disability (Short Term & Long Term).

• Employee Assistance Program.

• Life Insurance.

• Education & Training.

• Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave).