Principal Field Clinical Specialist – Mitral & Tricuspid

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Deliver daily field clinical study assistance for Mitral and Tricuspid Therapies clinical programs.

• Offer technical support, education, site management assistance, coordination, and training.

• Advocate for clinical programs through investigator education, new technology training, and case support.

• Execute on-site education and consulting.

• Aid field personnel in achieving optimal customer outcomes and service.

• Collaborate with cross-functional teams to formulate and implement enrollment strategies.

• Engage in conventions, forums, and meetings to enhance product visibility.

• Provide support for customer cases and education in collaboration with Therapy Development Management.

• Identify and promote growth opportunities with the Clinical Support Team.

• Act as a technical resource for medical products and solutions.

• Assist with clinical study protocols and preparation for Intrepid TMVR/TTVR device cases.

• Offer troubleshooting and support regarding device suitability and patient selection.

• Provide extensive support involving echocardiography, angiography, and CT imaging modalities.

• Relay clinical-site product performance feedback to engineering and support research and development efforts.

• Cultivate and maintain customer relationships and enrollment support with designated sites.

• Establish and nurture relationships with investigators, research coordinators, OR/Cath Lab personnel, nursing units, decision-makers, and administrative staff.

• Act as the primary contact during patient screening and enrollment, collecting necessary screening materials.

• Organize product shipping and returns between internal and external clients.

• Aid in creating and delivering physician training materials, simulations, benchtop models, didactic sessions, case studies, and presentations.

• Train physicians and hospital staff on Medtronic products through individual training, in-service programs, seminars, and symposiums.

• Educate, mentor, and train internal Medtronic employees.

⛳️ Requirements

• High school diploma and a minimum of 8 years of clinical support experience, or an Associate degree with a minimum of 6 years, or a Bachelor’s degree with at least 4 years, or an Advanced degree with a minimum of 2 years of clinical support experience.

• Willingness to travel approximately 75%, including international travel, with overnight stays up to 75% of the time.

• Must hold a valid driver's license and an active vehicle insurance policy.

• Driving records will be assessed.

• Capability to work in Cath Labs or Operating Rooms with exposure to radiation.

• Flexibility to work outside of the standard Monday–Friday, 8:00am–5:00pm schedule.

• Ability to lift 20 pounds.

• Proficient hearing, sight, and speaking abilities.

• Competence in using computers and CT reconstruction software.

• Extensive travel by car and plane is required.

• Ability to sit and stand for 8 hours per day.

• Ability to wear a lead apron for an average of 2–3 hours.

• Capacity to operate a moving vehicle.

• Comfort in clinical settings with potential exposure to infectious diseases, radiation, and blood-borne pathogens.

• Must be able to wear the required personal protective equipment (PPE).

• For degrees obtained outside the United States, they must meet the criteria outlined in 8 C.F.R. § 214.2(h)(4)(iii)(A).

• Must possess unrestricted U.S. work authorization at the time of hire and throughout employment unless eligible for Principal-level sponsorship.

• Preferred: 3+ years of experience in the Structural Heart industry field.

• Preferred: Experience in echocardiographic imaging for mitral and/or tricuspid valves.

• Preferred: Familiarity with CT segmentation and analysis software, such as 3Mensio.

• Preferred: Experience with trans-septal procedures, including TMVR or LAAC.

• Preferred: Clinical research experience coordinating multi-center trials or significant expertise in structural heart.

• Preferred: Experience in presenting, writing, and educating on clinical and medical information.

• Preferred: Experience in group presentations and interventional/surgical cardiac procedures.

• Preferred: Knowledge of Good Clinical Practice and/or regulatory compliance.

• Preferred: Proficiency in MS Office, MS Project or similar scheduling software, and project management tools.

🏝️ Benefits

• Competitive salary and a flexible benefits package.

• Health insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• Health Savings Account availability.

• Healthcare Flexible Spending Account options.

• Life insurance protection.

• Long-term disability leave benefits.

• Dependent daycare spending account.

• Tuition assistance and reimbursement programs.

• Simple Steps global well-being initiative.

• Incentive plans available.

• 401(k) plan with employer contributions and matching.

• Short-term disability benefits.

• Paid time off policies.

• Paid holiday observances.

• Employee Stock Purchase Plan options.

• Employee Assistance Program access.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Paid sick time for temporary employees as required by applicable state law.

• Reasonable accommodations for qualified individuals with disabilities.