Principal Consultant

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Act as a senior technical and client-facing expert in complex data center projects.

• Collaborate with business leaders to provide services that align with company goals and the Winning Together values.

• Seek out and engage potential clients for new business opportunities.

• Foster relationships with current clients to secure repeat business.

• Maintain regular communication with clients, conduct consistent visits, and ensure their satisfaction.

• Define project scope, budgets, and timelines in consultation with clients and management.

• Create business proposals, statements of work (SOWs), and reports.

• Negotiate terms and conditions for projects.

• Initiate product development initiatives to address future client needs.

• Recognize project risks and challenges, and create plans for resolution.

• Organize client meetings, manage invoicing, and review engagement letters.

• Provide training for client projects.

• Identify business opportunities and transition them into projects.

• Plan and oversee multiple projects simultaneously.

• Monitor project progress, address delays, and report updates to clients.

• Assist in developing functional and technical specifications.

• Serve as a Fiber Subject Matter Expert (SME) for hyperscale data center design, deployment, commissioning, and remediation.

• Lead and evaluate structured cabling and optical fiber designs for backbone, horizontal, inter-rack, and high-density connectivity architectures.

• Offer expert technical guidance on single-mode and multimode fiber systems, including MPO/MTP and LC connectivity, polarity, loss budgets, pathway planning, labeling, and cable management.

• Ensure fiber infrastructure meets BICSI, TIA, ISO/IEC, and customer-specific standards.

• Develop and assess fiber test plans, methods of procedure (MOPs), acceptance criteria, and quality-control processes.

• Provide expertise in Tier 1 and Tier 2 fiber testing, including optical loss testing, polarity/continuity validation, OTDR analysis, inspection, cleanliness, and troubleshooting of failed links.

• Analyze test outcomes and field conditions, identify root causes, recommend corrective actions, and resolve installation and performance issues.

• Provide technical leadership to project engineers, technicians, subcontractors, and client teams.

• Review technical drawings, bills of material, fiber matrices, port maps, test documentation, and as-built records.

• Support client design reviews, technical workshops, proposal development, SOW creation, estimating, and solution recommendations.

• Uphold and promote Computacenter’s mission and core values.

⛳️ Requirements

• Legally authorized to work in the United States.

• At least five (5) years of hands-on experience in supporting fiber infrastructure within hyperscale data center settings.

• Current BICSI Data Center Design Consultant (DCDC) certification is mandatory.

• Current BICSI Registered Communications Distribution Designer (RCDD) certification is required.

• Demonstrated expertise in high-density fiber design, installation, testing, commissioning, troubleshooting, and documentation in large-scale, mission-critical environments.

• Proven ability to lead technical troubleshooting efforts and perform root-cause analysis in complex, high-volume fiber environments.

• Capacity to develop standards, best practices, installation procedures, testing methodologies, and acceptance criteria for large-scale fiber deployments.

• Proficient in interpreting data center drawings, fiber matrices, cable schedules, rack elevations, port maps, and test reports.

• Skilled in using fiber inspection and testing equipment, including optical loss test sets (OLTS), optical power meters/light sources, and OTDR platforms.

• Strong understanding of fiber types, connector systems, MPO/MTP polarity methods, optical budgets, insertion loss, reflectance, and link performance standards.

• Expert-level knowledge of hyperscale data center fiber infrastructure and structured cabling systems.

• Proactive in managing queries and ensuring prompt resolutions.

• Possess a creative and analytical approach to problem-solving.

• Credible and capable professional with expertise in the relevant field.

• Broad understanding of the business advantages that technical solutions can deliver.

• Experience influencing and engaging with multi-tier management.

• Good working knowledge of relevant functional systems.

• Experience in formulating best practice policies and procedures for the functional area.

• Strong written and verbal communication abilities.

• Excellent interpersonal skills with the capability to present in group settings.

• Strong familiarity with computer system applications is preferred, including Windows, Microsoft Office, OSX, and Salesforce.

🏝️ Benefits

• Competitive compensation packages.

• Opportunities for long-term career advancement.

• A diverse range of benefit plans promoting health, future financial security, and peace of mind.