Principal AI Transformation Consultant, Professional Services

This is a fully remote position, open to applicants in New York, +3 more states.

📋 Description

• Lead intricate transformation projects from the initial discovery phase and value hypothesis to workflow redesign, proof of value adoption, and realization of value.

• Provide counsel to senior executives regarding prioritized AI-enabled workflows and necessary changes in roles, skills, practices, controls, and operational methods.

• Develop transformation opportunities from customer discovery through delivery planning, outlining outcomes, scope, approach, estimates, and statements of work in collaboration with Sales and specialist teams.

• Define engagement strategies, navigate stakeholder trade-offs, determine the scope, and establish customer outcome commitments.

• Formulate strategies for adoption and activation while addressing stalled or decreasing adoption rates.

• Create value hypotheses, establish baselines, define measures, and set evidence standards.

• Work closely with forward-deployed AI engineers utilizing customer systems and data to translate technical possibilities into actionable workflow modifications.

• Facilitate coordination among adoption, enablement, product, and customer-success specialists towards achieving shared goals.

• Mentor consultants on complex assignments.

• Transform field insights into reusable methodologies and value frameworks.

• Assist legal, tax, and trade teams in reimagining workflows surrounding CoCounsel Legal and CoCounsel for Tax and Trade.

• Collaborate with client teams, Sales, AI engineers, enablement specialists, and product teams from initial discussions to rollout and value measurement.

⛳️ Requirements

• Bachelor’s degree in Law, Business, Organizational Transformation, Computer Science, or a related discipline.

• Over 10 years of experience in professional services, management consulting, transformation consulting, or delivering complex AI or enterprise technology solutions.

• Proven track record in leading sophisticated workflow redesigns, targeted operational changes, technology-driven adoption, and achieving measurable customer outcomes.

• Capability to advise executives, navigate ambiguity, facilitate challenging decisions, question assumptions, and translate strategy into actionable plans.

• Strong commercial judgment in shaping opportunities, defining project scopes, estimating efforts, and fulfilling commitments.

• Analytical skills to synthesize usage, survey, operational, and stakeholder data into credible recommendations and value assessments.

• Experience in legal, tax, trade, risk, compliance, or other complex regulated knowledge-work sectors.

• Comprehensive understanding of AI capabilities and limitations, change management, responsible use considerations, and cross-functional delivery.

• Familiarity with CoCounsel or other Thomson Reuters AI solutions and professional workflows is preferred.

• Experience in developing consulting methodologies, playbooks, assessments, value frameworks, or service offerings is preferred.

• Relevant certifications in change management, process improvement, project management, or responsible AI are preferred.

🏝️ Benefits

• Flexible work arrangements, including the ability to work from anywhere for up to 8 weeks each year.

• Ongoing learning and skill development opportunities through the Grow My Way program.

• Flexible vacation policies.

• Two company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings plans.

• Tuition reimbursement options.

• Employee incentive programs.

• Resources for mental, physical, and financial well-being.

• Two paid volunteer days off every year.

• Opportunities for pro-bono consulting projects.

• Participation in ESG initiatives.

• Comprehensive health, dental, vision, disability, and life insurance plans.

• Competitive 401(k) plan with company matching.

• Generous vacation, sick, and safe paid time off policies.

• Paid holidays, including two designated mental health days.

• Parental leave policies.

• Sabbatical leave options.

• Optional hospital, accident, and sickness insurance.

• Optional life and AD&D insurance coverage.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement programs.

• Employee Assistance Program access.

• Group Legal Identity Theft Protection benefit.

• Access to a 529 Plan.

• Commuter benefits.

• Assistance for Adoption & Surrogacy.

• Employee Stock Purchase Plan.

• Potential eligibility for an Annual Bonus based on enterprise and individual performance.