Premium Support Consultant, Norwegian

This is a fully remote position, open to applicants in Greece.

📋 Description

• Respond to customer inquiries via phone, chat, and/or email.

• Address issues and foster positive experiences for customers.

• Adhere to the brand's guidelines and quality standards in every interaction.

• Record and update customer interactions in the appropriate systems.

• Collaborate closely with the team to enhance service quality.

• Serve as a representative for a global brand.

⛳️ Requirements

• Proficient in Norwegian, with strong English communication abilities.

• Technologically inclined and eager to keep abreast of the latest innovations.

• Customer-focused, with previous experience considered a significant advantage.

• Outstanding communicator, both in writing and verbally.

• Naturally empathetic, with a true passion for assisting others.

🏝️ Benefits

• Productivity Bonus of up to 200€.

• Permanent employment contract.

• Meal Card Voucher.

• Two additional salaries (14 salaries per year).

• Private health insurance from day one.

• Reimbursement of flight expenses.

• Airport pick-up and settling-in support.

• Accommodation provided in a hotel or apartment for the first two weeks.