Pre-Sales Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate closely with the MENA Business Development team to recommend, design, and provide quotes for KGS Commercial Fire solutions that align with business and customer needs.

• Engage in customer visits and online technical discussions to address specific technical challenges and support the specification of KGS Commercial Fire products and solutions.

• Coordinate with Business Development, Sales, and Product Management teams to create solutions tailored to the region.

• Offer consistent feedback regarding customer technical requirements, feedback, and complaints, along with insights on competitive products.

• Advise the commercial team on the advantages and technical benefits of KGS products, deliver competitive analyses, and suggest cost-effective solutions.

• Ensure accurate and current records of technical product documentation, test reports, approvals, certifications, and other pertinent materials are maintained.

• Conduct technical training for customers in partnership with the Commercial and Business Development teams.

• Present product overviews and pre-sales demonstrations to customers and consultants.

• Provide and coordinate after-sales technical support for Business Partners and end users.

• Offer online and telephone technical assistance to customers, partners, and internal teams.

⛳️ Requirements

• At least 5 years of technical experience in the Fire & Life Safety sector, including familiarity with EN and UL standards.

• Demonstrated technical and design capabilities, with the capacity to manage multiple assignments and projects across various product applications.

• Solid understanding of fire detection systems, products, and applications.

• Excellent communication and interpersonal skills, enabling effective collaboration within a team environment.

• Strong attention to detail and the ability to organize and prioritize tasks efficiently.

• Robust analytical and problem-solving abilities, with the capability to comprehend and evaluate customer requirements.

• Proficiency in standard business and engineering software applications.

• Competent in AutoCAD and Microsoft Office applications.

• A degree in Engineering, ideally in Electronics, Electrical, or Electromechanical Engineering, or another relevant technical field.

• Equivalent technical education combined with relevant professional experience may also be considered.

🏝️ Benefits

• Opportunity for professional growth and career advancement.

• Access to continuous training and development programs.

• Collaborative and dynamic work environment.

• Competitive salary and performance-based incentives.

• Comprehensive benefits package including health, dental, and retirement plans.