Pre-Litigation Paralegal Specialist

This is a fully remote position, open to applicants in Chile, +6 more countries.

📋 Description

• Engage with medical providers to verify balances and billing details.

• Determine health insurance information and identify subrogation contacts.

• Retrieve any missing insurance cards from clients.

• Reconfirm provider balances when verification time exceeds 30 days.

• Reach out to clients to verify addresses for escrow disbursements or office pickups.

• Organize incoming correspondence by tagging it into case files.

• Identify any missing bills and inform paralegals when documents are required.

• Confirm payment addresses for both providers and insurance carriers.

• Cross-check bills against case documents and value screens for accuracy.

• Request and monitor reductions while uploading related documentation.

• Assist in preparing settlement statements and ensuring current balances.

• Disburse checks and scan copies into the system for records.

• Review notes from previous file handlers to ensure case accuracy.

• Follow up on escrow items and confirm final payments or remaining balances.

• Open liens and aid in lien-related documentation tasks.

• Provide support to pre-litigation paralegals and attorneys with daily case documentation requirements.

• Send medical and billing authorizations to providers and collection agencies.

• Monitor response timelines and follow up on any delayed responses.

• Locate account numbers and verify service dates along with billed amounts.

• Ensure bills and payments are accurately represented in value screens.

• Calculate health insurance payments and assist in lien dispute processes.

• Verify advance costs and value screen subtotals against accounting records.

• Carry out additional tasks assigned to support the pre-litigation team.

⛳️ Requirements

• At least 1 year of experience as a legal assistant, in a legal support role, or a related Bachelor's degree in legal studies.

• Previous experience in personal injury or pre-litigation settings is preferred.

• Proficient in Microsoft Office Suite.

• Familiarity with case management systems.

• Experience with PDF and document management tools.

• Competence in using email and calendar systems.

• Strong attention to detail and precision in file management.

• Excellent organizational and documentation abilities.

• Strong written and verbal communication skills.

• Ability to persistently follow up with providers and third parties.

• Capacity to manage multiple tasks and deadlines concurrently.

• Comfort with handling tasks that require repetitive follow-ups.

• Ability to collaborate effectively with paralegals and attorneys.

• Proficiency in both English and Spanish.

• Availability to work from 8:30 AM to 5:30 PM EST/EDT.

🏝️ Benefits

• Opportunity for remote work.

• Environment certified as a Great Place to Work.

• Guidance from recruiters throughout the application process.