Portuguese (Brazil) Content Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform and enhance daily and advanced content curation activities across written publications and audio formats.

• Document and report relevant bugs and issues through internal database systems.

• Handle escalations related to metadata, content integrity, and platform quality.

• Quickly and efficiently prioritize tasks and issues.

• Distribute workloads across a remote team to ensure adequate coverage.

• Create and uphold standard operating procedures, workflow guides, and training resources.

• Recognize process deficiencies and implement enhancements to boost efficiency and lower error rates.

• Comply with project-specific quality standards set by client guidelines.

• Accurately complete assigned tasks within the specified timelines.

⛳️ Requirements

• Ability to work from home in a secure environment.

• Native-level or fully bilingual fluency (spoken and written) in Portuguese and English.

• Strong native-language proficiency and cultural understanding of the relevant country/region.

• Highly organized with a strong focus on detail and a commitment to quality.

• Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

• Capable of navigating networks and websites using various browsers.

• Willingness to engage with content that may be sensitive or offensive in nature.

• Strong problem-solving abilities.

• Excellent time management and prioritization skills.

• Familiarity with the Plan–Do–Check–Act methodology.

• Quick learner, able to adapt to new tools and systems efficiently.

🏝️ Benefits

• W-2 employee.

• Eligible for benefits based on hours worked.

• Remote work from home.