Portfolio Manager, Federal

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide high-level oversight for programs, projects, and task orders within the designated federal customer portfolio.

• Ensure timely project delivery that aligns with budget, contractual scope, and customer expectations.

• Develop and monitor project plans, milestones, staffing, risks, dependencies, and corrective measures.

• Guarantee that contractual deliverables are complete, accurate, of high quality, and submitted punctually.

• Act as the main escalation point for programs and serve as the senior contact for customers.

• Lead assigned personnel as a first-line supervisor by offering coaching, performance management, evaluations, development, and personnel actions.

• Engage in recruiting, interviewing, hiring, onboarding, assignments, promotions, and offboarding processes.

• Formulate and implement account growth strategies while identifying opportunities for expansion.

• Collaborate with business development and capture teams to explore new opportunities.

• Manage customer relationships, satisfaction, priorities, risks, and future opportunities.

• Supervise contract scope, funding, performance periods, labor categories, staffing, deliverables, reporting, and compliance.

• Oversee account financial performance, including revenue, utilization, costs, margins, forecasts, invoicing, and variances.

• Maintain approximately 50% individual billable utilization through direct customer delivery or engagement.

• Create account performance scorecards and report on revenue, margin, staffing, utilization, vacancies, deliverables, satisfaction, funding, burn, and pipeline metrics.

• Provide regular performance reports and forecasts to the Federal Services Director.

• Lead Program Managers, Project Managers, technical leads, and delivery personnel.

• Produce delivery plans, staffing plans, status reports, financial reports, contract documentation, team development plans, methodologies, thought-leadership outputs, and event representation.

⛳️ Requirements

• Bachelor’s or master’s degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field.

• 7–10+ years of experience, including a minimum of 3 years managing consulting or professional services resources/teams and/or overseeing federal programs.

• Capability to balance direct, billable customer delivery responsibilities with portfolio leadership, personnel management, financial oversight, and business development efforts.

• Extensive knowledge of security domains (cloud, endpoint, risk management, compliance, etc.).

• Familiarity with NIST, CIS Controls, ISO 27001, HIPAA, and PCI-DSS.

• Experience with project management methodologies and tools.

• Ability to obtain a federal security clearance is mandatory.

• Proven experience in building or scaling a Professional Services/Engineering Team.

• Background in dynamic consulting environments.

• CISSP, CISM, CISA, or PMP certifications are strongly preferred.

• Excellent communication, leadership, organizational, and relationship-building skills.

🏝️ Benefits

• A competitive salary, paid bi-monthly, along with an annual performance bonus linked to segment results.

• Companywide incentives for new business initiatives.

• Contribution incentives for white papers, blog posts, internal webinars, etc.

• 3 weeks of PTO to start, plus 11 paid holidays each year.

• 401(k) plan with a 100% company match on the first 4% contributed.

• Monthly reimbursement for cell phone and home internet expenses.

• Paternity/Maternity leave.

• Full coverage of medical premiums by True Zero.