Planning & Zoning Research Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer both technical and administrative assistance to field and operational personnel.

• Assist in the setup, communication, scheduling, coordination, preparation, and execution of project activities.

• Present findings to clients and/or management.

• Coordinate and share schedules with vendors, clients, as well as internal and external teams.

• Create reports on project progress, issues, and solutions for stakeholders.

• Monitor data using web-based project management platforms.

• Receive and distribute Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Undertake special projects assigned by the leadership team.

• Recognize opportunities to enhance efficiency and technological solutions.

• Uphold the confidentiality of company information.

• Provide timely and proactive customer service to clients.

• Adhere to documented policies, standard operating procedures, work instructions, quality standards, and strategic initiatives.

• Ensure a safe and tidy work environment.

• Conduct document research on client-supplied materials.

• Submit and monitor check requests for municipal data and information essential for zoning and site-investigation reports.

• Track and acquire pending municipal data and information.

• Process or obtain FLEX IDs for onboarding new vendors.

• Compose technical zoning and site-investigation reports utilizing municipal research.

• Communicate necessary information for report completion and notify stakeholders of any expected delays.

• Revise reports upon receipt of additional municipal information.

• Provide zoning-related information to clients both verbally and electronically.

• Lead responses to client inquiries and requests regarding zoning reports after delivery.

• Delegate follow-up instructions as needed to resolve client issues.

• Identify and communicate efficiencies in workflow.

• Work overtime with prior supervisor approval when necessary.

• Travel as required for essential duties and responsibilities.

⛳️ Requirements

• A high school diploma or General Education Diploma (GED) is mandatory.

• At least two years of experience in an administrative role is required.

• Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.

• Capability to write reports, business correspondence, and procedural manuals.

• Skill in presenting information and responding to inquiries from clients, colleagues, and technical field staff.

• Proficiency in defining problems, gathering data, establishing facts, and drawing valid conclusions.

• Ability to interpret technical instructions and manage both abstract and concrete variables.

• Proficient in operating a computer.

• Familiarity with word processing, spreadsheet, and project management software.

• Strong time management abilities.

• Active listening skills.

• Critical thinking capabilities.

• Problem-solving skills.

• Proficient oral and written communication skills.

• Ability to motivate, develop, and lead people.

• Capability to work independently as well as in a team setting.

• Ability to maintain a constant state of alertness and work safely.

• Must possess a cell phone and provide your own internet service.

• Must be able to fulfill the physical demands of the role.

• Ability to effectively work from a remote location.

• No specific certificates, licenses, or registrations are required.

🏝️ Benefits

• Attractive salary and benefits package.

• Fully remote work arrangement.

• Flexible working hours.

• Part-time, as-needed schedule.

• Opportunity to collaborate with a global organization.

• Equal employment opportunity.

• Confidentiality of company information.

• Authorized overtime may be available.

• Company assistance with job searching and application completion for individuals with disabilities.