Pharmacy Technician Coordinator

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Provide leadership and coordination for workflows and process enhancements within a dedicated pharmacy operational area.

• Execute daily specialized services across various ministries or within a centralized service model.

• Acquire knowledge of and manage workflows at multiple sites, travel as necessary, handle matrix relationships, and collaborate with diverse teams and ministries.

• Address specialized-area challenges, escalate complex issues, and ensure prompt resolution.

• Keep precise documentation and records.

• Act as a resource for regional, system, and external stakeholders.

• Adhere to legal, regulatory, accreditation, and HIPAA standards.

• Conduct reviews and audits, track and report on KPIs, and identify opportunities for quality improvement.

• Establish system standardization and spearhead operational changes and advancements.

• Engage in regional or system work teams, committees, and councils.

• Develop and organize education, training, orientation, and competency programs.

• Train team members, prepare and manage work schedules, and provide cross-coverage support.

• Serve as the liaison to regional or system pharmacy teams, communicating changes within the specialty area.

• Deliver exceptional customer service to patients, staff, and ancillary departments.

• Perform additional duties as assigned.

⛳️ Requirements

• High School diploma/GED or 10 years of relevant work experience.

• Three years of experience as a pharmacy technician or in a related healthcare field.

• Registered Pharmacy Technician license/registration in the applicable state of employment: Illinois, Missouri, or Wisconsin; alternatively, specific registration application steps may be completed upon hiring with future registration deadlines.

• Completion of the Illinois registration application process at the time of hire if working in Illinois.

• Completion of the Missouri registration application and fingerprint process at the time of hire if working in Missouri.

• Possession of a Wisconsin registration application number (PAR) if working in Wisconsin.

• Capability to coordinate workflows and process improvements across multiple ministries.

• Familiarity with legal, regulatory, and accreditation standards.

• Aptitude to conduct reviews and audits, monitor KPIs, and implement quality enhancements.

• Competence to train, coach, and educate team members.

• Ability to uphold HIPAA confidentiality.

• Capacity to perform frequent lifting/carrying and pushing/pulling of objects weighing 0–25 lbs, occasional 25–50 lbs, and rare climbing.

• Frequent engagement in sitting, standing, walking, reaching, repetitive foot/leg and hand/arm movements, keyboard use/data entry, and utilization of vision, hearing, and speech.

🏝️ Benefits

• Paid parental leave: one week for eligible team members for newborns or newly adopted children, prorated based on FTE.

• Flexible payment options through DailyPay, offering eligible hourly team members immediate access to earned, unpaid base pay before payday; fees may apply.

• Upfront tuition coverage through FlexPath Funded for eligible team members.

• Comprehensive benefits package.

• Equal employment opportunity protections.