Pharmacy Care Coordinator I – Spanish Speaker

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct telephonic follow-ups with members concerning medication management and chronic disease support.

• Organize the delivery of medications to patients.

• Assist patients in accessing the Pharmacist for their clinical requirements.

• Oversee patient orders through the verification process by the Pharmacist.

• Execute tasks related to medication management services.

• Access, enter, and retrieve data through the Pharmacy's computer system.

• Obtain refill approvals from prescribers.

• Process and prepare claims for third-party insurance.

• Maintain precise patient/client profiles.

• Deliver medication management services in accordance with established workflows.

• Complete clear and concise documentation within Care Management programs.

• Answer phone calls in a professional manner and direct them appropriately.

• Accept prescriptions for filling and ensure the Pharmacist in Charge has the necessary order information.

• Address customer issues and concerns, referring them to the pharmacist as necessary.

• Foster teamwork, professional services, and effective communication.

• Carry out additional related duties as assigned.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Pharmacy technician license or pharmacy technician trainee license from the Texas State Board and the respective state of residence.

• Strong communication abilities and customer service skills.

• Flexible availability, including evenings and weekends.

• Capability to read and transcribe pharmaceutical information accurately.

• Ability to remain seated for extended periods and stand intermittently.

• Proficiency in Spanish is preferred.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.