Pharmacy Business Consultant

This is a fully remote position, open to applicants in Kentucky, +3 more states.

📋 Description

• Act as an instructor and subject matter authority on independent pharmacy operations and business strategies.

• Offer expert advice, insights, feedback, and specialized consultation to members of the business coaching team and clients.

• Collaborate with the Business Coaching Coordinator and leadership in business coaching to ensure effective customer coverage and communication.

• Build strong business relationships to enhance customer retention, engagement, and profitability.

• Implement complex processes and engage in client-facing situations to identify leverage points within pharmacies.

• Maintain and update coaching activities in the CRM system for precise tracking and reporting.

• Gather pharmacy data and prepare, format, and distribute reports.

• Align opportunities with customer needs, identify challenges, and support targeted solutions.

• Oversee programs, communicating program information, instructions, and objectives effectively.

• Analyze pharmacy operations and pinpoint weaknesses in fundamental functional areas.

• Evaluate customer needs and categorize pharmacies using customer profiles.

• Guide in-store implementations while collaborating with relevant personnel.

• Stay informed about the independent retail pharmacy market, industry trends, competitive intelligence, and customer challenges.

• Provide leadership with industry insights and recommendations regarding programs, policies, products, and pricing.

• Develop and implement innovative concepts while monitoring competitive activities.

• Represent business coaching programs and solutions at meetings and events.

• Undertake additional duties that support the Business Coaching program.

• Travel up to 75% or more, including overnight trips, and participate in conferences and trade conventions.

⛳️ Requirements

• Comprehensive training in business administration, accountancy, sales, marketing, computer sciences, or similar fields, typically acquired through a four-year Bachelor’s Degree Program.

• At least seven (7) years of industry experience and/or progressively responsible experience directly related to the role.

• In-depth knowledge of the retail pharmacy industry, including current trends and customer challenges.

• Strong oral and written communication skills, with the ability to tailor communication style to diverse audiences.

• Ability to actively listen and persuade others with differing viewpoints.

• Advanced understanding of value, profit, and budgeting principles.

• Expertise in techniques to enhance the profitability of small businesses.

• Proven successful business strategies and a reputable image within the industry.

• Solid marketing skills.

• Competence in forecasting, goal setting, and training others.

• Familiarity with product and customer service standards for independent retail pharmacy businesses.

• Advanced analytical and probing capabilities.

• Proficiency in relevant computer programs, including Microsoft Office.

• Exceptional presentation abilities.

• Strong interpersonal and relationship-building skills.

• Excellent organizational and prioritization abilities.

• Attention to detail.

• Willingness to travel up to 75% or more, including overnight trips, within the designated customer base and geographic territory, and attend conferences and trade conventions.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.