Pharmacy and Clinical Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain integration solutions for prescriptions and pharmacies.

• Take ownership of e-prescribing and order-routing integration between EHR systems, clinical applications, and partner, mail-order, and compounding pharmacies.

• Ensure the reliability of prescription systems and uphold software lifecycle integrity.

• Create alerts and dashboards to detect stuck or failed orders.

• Facilitate compliant pharmacy workflows that involve EPCS, PDMP checks, state pharmacy regulations, and HIPAA controls on PHI.

• Maintain audit trails, access controls, and documentation for regulatory and partner assessments.

• Lead the technical onboarding process for new pharmacy POS systems, software, and hardware.

• Oversee data mapping, formulary and medication catalog setup, testing, and go-live processes.

• Monitor partner performance, SLAs, and resolution of integration issues.

• Collaborate with Clinical Operations, Patient Support, and Engineering to automate refills, manage prior authorization transitions, address exceptions, and update patient statuses.

• Identify AI opportunities to decrease ticket volume and expedite fulfillment.

• Possess a solid understanding of pharmacy prescribing, shipping, and compliance software stacks.

• Suggest replacements and integrations to enhance inventory management and compliance tracking.

⛳️ Requirements

• Proficient knowledge of pharmacy systems and the prescription flow process.

• Understanding of the points where prescription workflows encounter issues and the regulations that apply.

• Comfortable interpreting API documentation.

• Capability to debug integration processes.

• Experience or knowledge in e-prescribing and order-routing integrations.

• Familiarity with EHR and clinical applications, such as Healthie.

• Knowledge of partner, mail-order, and compounding pharmacies.

• Understanding of e-prescribing platforms, including Surescripts and DoseSpot.

• Knowledge of NCPDP SCRIPT standards and partner APIs.

• Awareness of EPCS, PDMP checks, state pharmacy regulations, HIPAA controls on PHI, audit trails, access controls, and regulatory documentation.

• Visa sponsorship inquiry is included in the application process.

🏝️ Benefits

• Medical, Dental, and Vision insurance plans.

• Flexible Spending/Health Savings Accounts.

• Flexible Paid Time Off (PTO).

• 401(k) plan with Company Match.

• Life Insurance coverage.

• Pet insurance options.

• A relatively flat organizational structure.

• A culture that values Autonomy, Competence, and Belonging.