People Support Specialist

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Deliver prompt, precise, and customer-oriented assistance for HR, payroll, travel, and employee-related inquiries.

• Assist with essential HR processes and operational tasks from initiation to completion.

• Keep HR information accurate, ensuring high-quality and current people data within HR systems.

• Aid in reporting, data uploads, and compliance efforts.

• Recognize issues and facilitate their resolution.

• Seek opportunities to streamline processes, enhance efficiency, and improve employee support.

• Collaborate with the People team and the broader organization to provide a uniform, customer-centric service.

⛳️ Requirements

• Experience in HR or People administration, preferably in a dynamic or shared services environment.

• Familiarity with SAP SuccessFactors would be beneficial.

• Solid understanding of New Zealand employment laws, HR policies, and people processes.

• Previous payroll experience or a strong comprehension of New Zealand payroll procedures and relevant legislation is highly desirable.

• Exceptional attention to detail and accuracy, especially when dealing with employee information, systems, and data.

• Capability to handle competing priorities and maintain organization while delivering quality results within set deadlines.

• Proactive, solution-oriented mindset, with the ability to identify issues, troubleshoot, and suggest practical enhancements.

• Excellent written and verbal communication skills, with the confidence to provide clear, supportive, and customer-focused assistance.

• Authentic customer and people-first attitude, dedicated to ensuring a positive employee experience.

🏝️ Benefits

• Most positions offer the flexibility to work from home and adjust hours to balance work and family commitments.

• Comprehensive Southern Cross health insurance coverage for you and your family at no cost.

• Lifestyle leave, allowing you the option to purchase an additional week or two of annual leave.

• Discounts on One New Zealand products, services, and much more!

• Rainbow Tick certified with a commitment to diversity in thought, perspective, and background.