People Operations – Compliance Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to employee inquiries regarding health, dental, vision, retirement, and various benefit programs.

• Manage benefits enrollments, life event modifications, 401(k) plans through Betterment, COBRA, and the annual open enrollment process.

• Act as the primary liaison for Sequoia, the benefits broker.

• Oversee benefit plans and ensure adherence to Federal, state, and local benefits regulations.

• Handle ACA filings, non-discrimination testing, and necessary notifications.

• Ensure compliance with state and local employment regulations, including withholding, unemployment registrations, paid family leave, disability programs, workers’ compensation, and jurisdictional notices.

• Take ownership of AbstractOps, including the review of received and forwarded mail.

• Manage company mail, distribute correspondence, and address routine inquiries.

• Maintain the relationship with CT Corporation, the registered agent.

• Update HRIS, administer benefits, and coordinate leave in Rippling.

• Assist with audits by collecting documentation and keeping organized records.

• Ensure required notices and legal documentation are maintained.

• Update and manage the employee handbook and company policies.

• Communicate employee information regarding benefits and policy changes.

• Administer Lattice, provide training to employees, and follow up with managers on documented 1:1s.

• Assist in managing annual performance reviews.

• Generate reports on headcount, turnover, and hiring statistics.

• Collaborate with IT to automate responses and create playbooks for benefits, PTO, and handbook inquiries.

• Ensure compliance, audit preparedness, scalable People Operations processes, and a positive employee experience.

⛳️ Requirements

• Bachelor's degree preferred; equivalent work experience will be taken into account.

• 2–5 years of experience in benefits administration and multi-state payroll tax compliance.

• Understanding of benefits administration and employment compliance.

• Experience with Rippling preferred.

• Outstanding attention to detail and organizational skills.

• Ability to manage multiple priorities and meet payroll and compliance deadlines.

• Excellent verbal and written communication abilities.

• Strong customer service orientation and interpersonal skills.

• Capacity to handle sensitive information with confidentiality.

• Ability to work independently as well as collaborate with internal teams and external partners.

• Must currently reside in the United States.

🏝️ Benefits

• Equity packages.

• Platinum medical, dental, and vision coverage.

• Complimentary life insurance.

• Long-term disability insurance.

• Short-term disability insurance.

• Unlimited paid time off (PTO).

• Paid holidays.

• Maternity and paternity leave.

• 401(k) contribution of 3% of income, regardless of employee contributions.

• Lunch provided twice a week.

• Monthly phone stipend.

• Home office perks.

• Health FSAs and HSAs.

• Team events and offsite gatherings.

• Flexible time off policy.

• Flexible compensation packages offering cash, equity, or a combination of both.