Payroll Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Interact with clients through phone and web channels to pinpoint and address payroll issues.

• Offer technical assistance regarding payroll processing protocols.

• Oversee the integration of client payroll submissions into eBacon's software platform.

• Act as the primary contact for employer and employee payroll inquiries.

• Manage a dedicated roster of clients.

• Process payroll with precision and accuracy.

• Resolve clients' payroll requirements efficiently.

⛳️ Requirements

• Minimum of 3 years experience in payroll processing or payroll support.

• Practical experience with SaaS payroll software (such as ADP, Paycor, Paylocity, or similar) is essential.

• Excellent customer service skills and a genuine desire to assist others.

• Capability to handle multiple client payroll cycles simultaneously.

• All candidates must be legally authorized to work in the United States.

• Must not require current or future employer-sponsored work authorization.

• Experience in the construction industry is a plus.

• Familiarity with certified payroll or prevailing wage projects is advantageous.

• Experience with PEO or ASO is a benefit.

🏝️ Benefits

• Health, dental, vision, life, and disability insurance.

• eBacon contributes $575/month for medical coverage or $100/month for other ancillary benefits.

• Options for HSA and FSA.

• 401(k) plan with a 6% employer match, eligible after 60 days of employment.

• 15 days of PTO annually during the first four years.

• 20 days of PTO annually starting from year five.

• Competitive compensation.

• Enjoyable employee outings.