Patient Intake Coordinator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Respond to inquiries from referral sources and the office, providing accurate and comprehensive information.

• Manage multiple phone calls from both internal and external clients, directing callers or tasks as necessary.

• Foster professional relationships between the location and referral sources to promote additional referrals.

• Review documentation from referral sources to ensure accuracy and completeness.

• Complete all necessary forms for processing referrals without omitting any information.

• Input referral data in real-time into the Electronic Medical Record (EMR) system.

• Collaborate with colleagues at the location to assign cases to qualified skilled professionals.

• Photocopy, fax, route, scan, or email information as required.

• Keep department logs and tracking systems up to date.

• Carry out other assigned tasks as needed.

⛳️ Requirements

• High school diploma or GED is required.

• Proficient in Microsoft Office applications, including Outlook and TEAMS.

• Availability to work after hours and participate in an on-call schedule.

• Familiarity with the Microsoft operating system; proficiency in Outlook email is essential.

• Data entry speed of 40 words per minute or 10,000 keystrokes per hour.

• Ability to communicate clearly and concisely via email.

• Basic understanding of the medical industry and insurance operations.

• One (1) year of prior office experience is preferred.

• Experience in healthcare is an advantage.

• Bilingual capabilities are a plus.

• Familiarity with Microsoft Teams, HomeCare Homebase, Careport portals, and EPIC portals is beneficial.

• Capacity to multitask in a dynamic and fast-paced environment.

🏝️ Benefits

• Work remotely from home.

• Enjoy a schedule of four 10-hour shifts per week (Thursday, Friday, Saturday, and Sunday).