Patient Educator

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Provide education on disease states to patients and caregivers through small group sessions and presentations prior to prescriptions.

• Share information regarding product effectiveness, safety, and support for access through ACADIA Connect.

• Assist patients and caregivers in understanding Parkinson’s Disease Psychosis and discuss available treatment options, including NUPLAZID®.

• Distribute authorized educational materials while fostering trusting relationships with patients and caregivers.

• Work collaboratively with Patient Access Managers to address coverage, reimbursement, and affordability inquiries.

• Manage patient referrals and transitions into ACADIA Connect.

• Collaborate with Neurology Sales Specialists and Long-Term Care Sales Specialists to promote resources for Patient Educators.

• Address questions from patients, caregivers, customers, community organizations, and advocacy events.

• Partner with community-based organizations, advocacy groups, and professional societies on educational initiatives.

• Provide insights to marketing to enhance patient engagement and educational programs.

⛳️ Requirements

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare discipline; an advanced degree is preferred.

• At least 3–5 years of experience in the pharmaceutical industry; candidates with backgrounds in patient education, navigation, advocacy, or pharmaceutical patient support services are preferred.

• Preferred knowledge of neurology, psychiatry, or movement disorders; experience with Parkinson’s Disease or Parkinson’s Disease Psychosis is highly desired.

• Proven ability to cultivate empathetic and supportive relationships with patients and caregivers.

• Exceptional communication, interpersonal, and active listening abilities.

• Experience working collaboratively with marketing, patient support services, advocacy, and field-based teams.

• Familiarity with compliance standards applicable to patient-facing roles in the pharmaceutical sector.

• Willingness to meet travel requirements, including driving and overnight stays; air travel may be necessary.

• Commitment to protecting patient health information and adhering to corporate compliance and privacy regulations.

🏝️ Benefits

• Competitive base salary, bonus structure, and both new hire and ongoing equity packages.

• Comprehensive medical, dental, and vision insurance.

• Employer-covered life, disability, business travel, and Employee Assistance Program (EAP) benefits.

• 401(k) plan with a fully vested company match of 1:1 up to 5%.

• Employee Stock Purchase Plan with a two-year purchase price lock-in.

• 15+ vacation days.

• 13-15 paid holidays, including an office closure from December 24th to January 1st.

• 10 days of paid sick leave.

• Paid parental leave benefit.

• Tuition assistance available.

• Discretionary bonuses and equity awards based on individual and organizational performance.