Patient Care Systems Consultant

This is a fully remote position, open to applicants in Netherlands, +2 more countries.

📋 Description

• Oversee the deployment, implementation, and commissioning of Patient Care Systems solutions throughout customer locations in the Benelux region.

• Act as the technical subject matter expert for PCS products, data management platforms, and connected care solutions.

• Evaluate customer technical environments, establish implementation requirements, and facilitate solution integration with hospital IT teams.

• Conduct user training and engagement activities for healthcare professionals, administrators, and technical stakeholders.

• Offer post-deployment support, troubleshooting, software update coordination, and technical assistance to clients.

• Manage and provide responses to PCS-related tenders, cybersecurity, data privacy, and General Data Protection Regulation (GDPR) obligations.

• Collaborate with commercial, clinical, technical, and headquarters teams to ensure deployment activities align with business goals and customer needs.

• Collect customer feedback, identify barriers to adoption, and suggest enhancements to improve portfolio utilization and customer satisfaction.

• Provide support to clients across the Benelux region, with an expected travel commitment of around 75%.

⛳️ Requirements

• A Bachelor's degree along with 5+ years of experience in healthcare, medical devices, pharmaceuticals, healthcare IT, technical consultancy, application specialization, or technical support roles.

• Professional proficiency in both Dutch and English, in written and verbal communication.

• Experience in implementing, supporting, or troubleshooting healthcare technology, software, connected care, or data management solutions.

• Proven experience working directly with healthcare professionals, hospital IT teams, or clinical stakeholders.

• Willingness to travel approximately 75% across the Benelux region.

• Proficiency in French is preferred.

• Experience with healthcare data management, interoperability, or remote patient monitoring platforms is preferred.

• Familiarity with healthcare cybersecurity, data privacy, and General Data Protection Regulation (GDPR) requirements is preferred.

• Background in supporting hospital technology deployments, system integrations, or digital health implementations is preferred.

• Understanding of cardiac therapies, cardiac rhythm management, electrophysiology, cathlabs, or operating room environments is preferred.

🏝️ Benefits

• Competitive salary along with a flexible benefits package.

• A diverse array of benefits, resources, and competitive compensation plans aimed at supporting employees at every stage of their career and personal life.