Patient Access Specialist

This is a fully remote position, open to applicants in South Carolina, +1 more state.

📋 Description

• Conduct interviews with patients to gather and confirm demographic and financial information.

• Authenticate insurance details and commence pre-authorization procedures as needed.

• Collect necessary payments or establish appropriate financial arrangements.

• Input precise data into computer systems and utilize Sovera for insurance card verification.

• Scan documents and follow up regarding any incomplete or missing information.

• Record insurance verification details and assign the correct insurance plans.

• Acquire signatures and necessary information on required forms and documentation.

• Handle payments, issue receipts, manage cash funds and verification logs, and conduct daily deposits.

• Prepare and distribute reports, documents, patient identification materials, and informational resources for patients.

• Communicate the estimated financial responsibilities to patients and request payment prior to or at the time of service.

• Refer patients to financial assistance programs or payment resources when suitable.

• Report to a supervisor, manager, director, or executive in a non-management capacity.

⛳️ Requirements

• High School Diploma or equivalent, or post-secondary education.

• A minimum of 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service.

• Fundamental computer skills.

• Proficiency with office equipment such as fax machines and copiers.

• Competence in word processing.

• Experience with spreadsheets.

• Familiarity with databases.

• Skills in data entry.

• Strong mathematical abilities.

• Registration and scheduling experience — Preferred.

• Knowledge of medical terminology — Preferred.

• Capability to adhere to HIPAA Guidelines.

• Proficient in verifying insurance coverage and benefits.

• Ability to initiate pre-certification processes.

• Competence in collecting payments and arranging finances.

🏝️ Benefits

• Full-time day shift.

• Remote work as specified in the job title.