Patient Access Scheduler, Cardiology Scheduling

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate patient appointments for diagnostics, surgeries, therapies, physician visits, and other treatments.

• Collect and confirm essential demographic and insurance details.

• Register patients and input data into the scheduling system.

• Operate in a call center-like setting.

• Achieve personal quality performance metrics.

• Deliver professional, empathetic, and friendly service to patients of all ages, their families, staff, physicians, and community members.

• Uphold the Baptist Health philosophy focused on service excellence.

⛳️ Requirements

• High School diploma, Certification, GED, Training, or relevant Experience.

• Successfully complete the Patient Access training program.

• Capability to thrive in a high-volume, fast-paced work environment.

• Proficiency in basic mathematical calculations.

• Detail-oriented, organized, a team player, compassionate, with exceptional customer service and interpersonal communication skills.

• Basic knowledge of medical and insurance terminology is preferred.

• Experience with computer applications, such as Microsoft Office and EMR systems.

• Accurate typing abilities.

• Understanding of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structures, along with medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

• Less than one year of relevant experience.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and continuous support.

• Extensive health and wellness resources that extend beyond conventional benefits.

• A wellness initiative designed to assist employees in eliminating their medical plan deductible, lowering out-of-pocket healthcare expenses.

• Tuition reimbursement to facilitate ongoing education and career advancement.